People & Culture Coordinator

4 weeks ago

Glen Waverley, Australia Contour Education Full time

Are you studying business or human resources, or have you recently completed your studies? Are you someone who thrives in ambiguity, loves working with people, and is excited about modern HR practices and using technology to enhance the team member experience through AI, automation, and digital communication tools? If yes, then this entry-level role is for you

As a People & Culture Coordinator, you’ll provide end-to-end support across the employee lifecycle—from onboarding to offboarding and everything in between. This is an in-office role (up to three days per week), with mandatory weekends required. You’ll gain invaluable hands-on experience in a fast-paced, dynamic environment and play a key part in implementing forward-thinking People & Culture initiatives while working closely with our teams across multiple locations.

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

Over 3,500 students and 90 staff have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and ranked again for 2023, and we're continuing to multiply year over year

It's our vision to reshape education, starting with tutoring.

Key Responsibilities

  • Provide hands-on support across the entire employee lifecycle, from recruitment and onboarding to engagement and offboarding.
  • Assist in developing and maintaining People & Culture processes, ensuring they are structured yet adaptable to our dynamic environment.
  • Support day-to-day HR functions, including record-keeping, payroll assistance, compliance, and responding to team member inquiries.
  • Collaborate with the People & Culture team to implement digital tools, automation, and AI-driven platforms to streamline HR workflows.
  • Help maintain and enhance a positive team culture through engagement initiatives, team events, and continuous feedback loops.
  • Work closely with department leads to understand their needs and assist in recruiting, onboarding, and training new team members.
  • Take part in special projects that will further enhance Contour’s modern and innovative approach to People & Culture management.

What You’ll Bring

  • Currently studying or recently completed a degree in Business, Human Resources, or a related field.
  • Passion for people and creating a positive workplace culture.
  • An understanding (or a willingness to learn) of the employee lifecycle and its importance in driving engagement and performance.
  • Strong attention to detail, with the ability to work in a structured and organised manner.
  • Interest in modern ways of working, including digital communication, HR platforms, automation, and AI.
  • A proactive and curious mindset with the drive to take initiative and tackle challenges independently.
  • Flexibility to work in-office up to three days a week, including mandatory weekends.

Why Contour?

  • Join a fast-paced, high-growth startup where you’ll gain hands-on experience in a dynamic People & Culture team.
  • Be part of a supportive and collaborative team that encourages growth, creativity, and continuous learning.
  • Opportunity to grow within the company as we scale, with potential for career progression into more senior HR roles.
  • A modern, tech-driven environment where innovation and forward-thinking solutions are valued.

Requirements

Skill Requirements

Honesty and Integrity
‍ Passion for Teaching
High Level of Empathy
Energy and Enthusiasm
️ Excellent Communication Skills
Independence & Proactiveness
Willing to Listen, Learn & Lead
Intelligence & Creativity

Personal Requirements

☃️ Passionate & Engaged (we want you to be genuinely interested in working in education)

Long-term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can)

Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential)

️ Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks)

⏳ Ability to Commit to Hours (can’t constantly reschedule or miss work)

Travel to our Locations (e.g. primarily Glen Waverley, but also CBD, Box Hill, Narre Warren or Point Cook)

Sign an NDA (e.g. can't distribute our resources/company info to others)

❌ Agree to a non-compete clause (e.g. you can’t work with similar organisations, exceptions apply, check with us)

Past VCE Graduate (we still accept applications from non-VCE graduates, just it helps)

Benefits

  • Competitive benefits and pay, that recognise your pivotal role in People & Culture at Contour
  • A chance to shape careers and culture, fostering a thriving environment where students and staff can excel
  • As we grow, so do your opportunities - envision a path that can lead to new roles within a dynamic start-up
  • Personalised mentorship and training, dedicated to building your people & culture experience
  • Work where creativity meets strategy - in a non-corporate setting where you can directly influence the company's innovative edge.
  • Join an environment where team success is celebrated, while simultaneously boosting your public speaking, team work and collaboration skills

By joining Contour Education, you won't be taking on just any other people & culture role; instead, you'll be embracing an opportunity to make a lasting difference in a growing company, and in an industry ripe for innovation.

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