Funeral Service Coordinator

2 weeks ago


Glen Waverley, Victoria, Australia Invocare Full time

Role Overview

At InvoCare, we provide vital services to families to assist them in celebrating the lives of their loved ones. We are currently seeking a Funeral Arranger and Conductor to join our Traditional team at our Glen Waverley location.

About the Role

This role will offer you the opportunity to serve families in your local community to arrange and prepare all aspects of the funeral service for their loved one. You will work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions.

Key Responsibilities

  • Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one.
  • Work closely with the family to guide them through the funeral planning process, providing support and guidance as needed.
  • Implement the funeral plan on the day, direct the team and provide a caring and compassionate service to the family.

What We’re Looking For

We are looking for an outstanding individual with a strong customer service ethos and a professional attitude. You will be empathetic and compassionate towards people, with excellent communication and high attention to detail. A full unrestricted driver’s license is also required.

Benefits

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday, recreational and paid parental leave
  • Free access to Employee Assist Program


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