Councillor Support Officer

4 weeks ago

Townsville, Australia Townsville City Council Full time

TownsvilleCity Council is the largest local government authority in NorthernAustralia.

We arecommitted to creating value by growing Townsville through drivingeconomic diversity and generating an enrichinglifestyle.

Ourorganisation provides and maintains over $7b worth of communityassets including water and wastewater network and treatment,bridges, drainage, roads, waste management, community facilities,sporting venues and more. We contribute to an active lifestyle forour residents and visitors through events, providing recreationalfacilities, protecting the natural environment and heritage, whilecreating a mentally and physically healthy city.

We leadcreation of a city for this and future generations by focusing onour transition to a circular economy that is resilient to social,financial and environmental shocks.

We are aCouncil led by our community to create an exciting and dynamicfuture.

TownsvilleCity Council is growing Townsville.

Aboutthe role

You will beproviding high level professional to support internal and externalstakeholders regarding councillor community engagement. Youwill action requests from Councillors for advice and support onoperational matters through the facilitation of service- relatedcommunications between Councillors and the organisation. Youwill also action requests from community organisations for smallamounts of financial support through the Councillors’Discretionary Fund. You will provide high leveladministrative support to councillors to enable them to carry outtheir elected duties in an efficient and timely manner, whileensuring confidentiality, discretion and governance compliance onall matters. You will ensure appropriate arrangements are inplace for internal and external meetings, official commitments,invitations to events etc. including room bookings, catering (ifappropriate) speeches, agendas, as well as organise all aspects ofcouncillors’ travel including flights and accommodation, carhire and expense claims.

Aboutyou

To besuccessful in this role you will have a Certificate IV in Businessand a minimum of 3 years’ experience in a related / similarrole preferably in customer services/community engagement. You will have Qualifications (membership and or certificate) orexperience in public consultation (e.g. IAP2) and experience insocial media activity. You will need experience in conductingor assisting in stakeholder consultation including groupfacilitation. Strong interpersonal skills includingrelationship building and negotiation are essential as well as theability to plan and organise self and others to ensure the timelycompletion of tasks as part of a team, interacting with teammembers to deliver a high level of service.

Forfurther information review the Position Description and/or clickApply. 

Applicationsshould be submitted through the 'Apply' button and include a CoverLetter (maximum 2 pages), Resume outlining previous academic andwork experience and must include attachments of the relevantqualifications and licenses, relating to the role. 

Closing Date:11.45pm Sunday 8 October 2023

What WeOffer

17.5% annual leave loading  Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Long Service Leave available pro rata after seven years Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program Active Family Social Club Flexible working arrangements

We arecommitted to creating a safe and inclusive workplace where diversestyles, backgrounds, experiences, and perspectives are valued,encouraged, and respected. People from diverse backgrounds(including but not limited to, Aboriginal and Torres StraitIslander, people with diverse gender identities and sexualities,people from different cultural and linguistic backgrounds, peoplewith disability, and veterans) are encouraged toapply

If youneed any adjustments to be made to the recruitment process or ifyou would like to discuss any accessibility requirements, pleasecontact fora confidential discussion.



Attachments:
- N00013 N00246 N00247_Councillor Support Officer_Approved_Feb21_Updated_Feb23.pdf

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