Student Services Coordinator

2 months ago

Brisbane City, Australia Archdiocese of Brisbane Full time
  • Flexible work hours: 0.6 FTE
  • Manage student records with attention to detail
  • Efficient course administration and compliance

Student Services Coordinator

Location: Brisbane, QLD Contract Type: Fixed-term, 0.6 FTE (flexible hours during office hours, options for 3 days a week or shorter days)

About the Institute of Faith Education (IFE): The Institute of Faith Education (IFE) is a National VET Regulator (NVR) Registered Training Organisation (RTO) that provides courses in ministry, theology, and community services. We support a diverse range of students, including staff from Catholic agencies and senior secondary students. Established in 1976 by Archbishop Francis Rush, IFE is a trusted educational partner committed to equipping learners to foster vibrant communities grounded in justice, faith, hope, and love.

Role Objective: The Student Services Coordinator will provide efficient and effective coordination of student services, ensuring alignment with IFE’s mission and values. This role is vital for managing client support, course administration, and student record management, requiring a proactive administrator with strong client service skills and meticulous attention to detail.

Key Responsibilities:

  1. Client Support:
  • Build and maintain positive relationships with students, clients, and stakeholders.
  • Provide information and support to students, including guidance on using the Learning Management System and video conferencing tools.
  • Escalate issues to the Registrar or Senior Education Officer as needed.
Course Administration and Compliance:
  • Maintain current knowledge of VET compliance and quality assurance relevant to the role.
  • Collaborate with the Registrar and Senior Education Officer to manage course administration effectively.
  • Ensure tasks are completed within deadlines, managing a busy workload autonomously.
Student Record Management:
  • Adhere to policies and procedures for accurate student record management.
  • Process enrolments and certificates within required timeframes, focusing on compliance.
  • Assist in evaluating systems for records management and student services.
Communication and Collaboration:
  • Work collaboratively with IFE staff to contribute to projects and team activities.
  • Support efficient teamwork within the IFE environment.
Other Duties:
  • Undertake administrative tasks as required for the effective functioning of IFE.
  • Maintain a safe workplace and comply with relevant legislation and ethical standards.

Desirable Qualities:

  • Strong interpersonal skills to build respectful relationships with students and staff.
  • Ability to work autonomously while being a collaborative team player.
  • Detail-oriented with effective time management skills.

Personal Qualifications/Attributes:

  • Intermediate computer skills with experience in managing databases and Smart Sheets.
  • Strong administrative and customer service experience.
  • Knowledge of the Vocational Education and Training (VET) sector is preferred.
  • Commitment to maintaining confidentiality and demonstrating integrity.

Possibility of Extension: While this role is initially for one year, we are looking for a candidate interested in longer-term work, with the possibility of extending the contract into 2026.

If you are a dedicated professional seeking an autonomous role within a supportive environment, we encourage you to apply for this opportunity to contribute to the mission of the Institute of Faith Education.

How to Apply: Submit your CV along with a cover letter addressing the selection criteria.

Remuneration: Competitive salary in line with the Archdiocesan pay scale. To apply for this role, please submit a cover letter and resume via the "Apply For This Job" button.

For further information, please contact
Brent Hunter – Recruitment Coordinator at hunterb@bne.catholic.net.au.

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0-18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance for the abuse of children or vulnerable adults.

  • Student Services Coordinator

    6 months ago

    Brisbane, Australia Navitas Full time

    **About Us** Established in 1976, SAE Creative Media Institute provides niche creative media programs to about 10,000 students at more than 50 campuses around the world. SAE is recognised for providing students with access to the best industry equipment and facilities, employing teaching staff with strong industry experience and delivering hands on...

  • Student Services Coordinator

    7 months ago

    Brisbane, Australia Navitas Full time

    **About the Role** The Student Services Coordinator forms part of a national Student Experience team who delivers high-quality administration services to domestic and international students across the student life cycle, including enrolment, orientation, class participation, graduation and all other associated processes. The Student Services Coordinator...

  • International Student Services Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia EF International Language Campuses Full time

    About the RoleWe are seeking a highly organized and customer-focused Individual to join our team as an International Student Services Coordinator. This pivotal role is based at the front desk of our school and serves as the primary point of contact for our EF Sales Offices, students, and suppliers.As an International Student Services Coordinator, you will be...

  • Administrative Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Archdiocese of Brisbane Full time

    About the RoleWe are seeking a highly skilled Administrative Coordinator - Student Services to join our team at the Archdiocese of Brisbane. As a key member of our student services department, you will play a vital role in ensuring the smooth administration of our programs and services.As an Administrative Coordinator - Student Services, you will be...

  • Student & Academic Services Coordinator

    2 months ago

    Melbourne City Centre, Australia Navitas Full time

    Navitas and Charles Sturt University joined forces to establish the Charles Sturt University Melbourne campus, located in the heart of Melbourne CBD, offering students an engaging and exceptional student experience. This dynamic partnership brings together two leading education providers to create a vibrant tertiary experience like no other. Navitas Careers...

  • Student Services Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Archdiocese of Brisbane Full time

    About the RoleWe are seeking a highly skilled and experienced Student Services Coordinator to join our team at the Institute of Faith Education (IFE). As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our student services department.In this exciting opportunity, you will have the chance to work with a...

  • Student Success Coordinator

    4 months ago

    Brisbane, Australia Australian Direct Tutoring Full time

    Australian Direct Tutoring is a medium size tuition company with over 2,600 students. We are looking for an efficient Administrator for the Role as Student Success Coordinator to join our team. Our Admin Team consists of 11 people working across our main Admin office, Curriculum Management and Student Services department. This role involves working in the...

  • Customer Service Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Archdiocese of Brisbane Full time

    Job Summary:We are seeking a highly skilled Customer Service Coordinator to join our team as a Student Experience Specialist. This role is responsible for providing exceptional customer service to students, clients, and stakeholders, ensuring alignment with our mission and values.About the Role:The successful candidate will provide efficient and effective...

  • International Student Homestay Coordinator

    6 months ago

    Brisbane, Australia Education Full time

    **Welcome to Ipswich State High School**: We pride ourselves on being able to deliver a high-quality education across academic, vocational, cultural and sporting domains. We focus on our students' personal strengths and using our Zones of Behaviour we enable them to excel in their chosen domain by focussing on staying in the Green Zone and understanding how...

  • Efficient Student Services Coordinator for Brisbane Role

    4 weeks ago

    Brisbane, Queensland, Australia Archdiocese of Brisbane Full time

    About the Institute of Faith EducationThe Institute of Faith Education (IFE) is a leading provider of education in ministry, theology, and community services. With a rich history dating back to 1976, IFE has established itself as a trusted educational partner committed to equipping learners to foster vibrant communities grounded in justice, faith, hope, and...

  • Student Support Coordinator

    6 months ago

    Brisbane, Australia Queensland University of Technology Full time

    $98,334 to $107,565 - Ongoing, full-time - Gardens Point (hybrid option available) - **Reference number: 24529**: - **Term**: Ongoing, full-time basis - **Remuneration**: $116,370 to $127,294 pa (HEW7) (inclusive of $98,334 to $107,565 salary pa, 17% superannuation and 17.5% recreation leave loading) - **Location**: Gardens Point (hybrid option available) -...

  • International Student Homestay Coordinator

    2 months ago

    Brisbane, Australia Education Full time

    About the Department of Education The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Student Services Manager

    1 month ago

    Brisbane, Australia EF International Language Campuses Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Brisbane is looking for an energetic and organized individual to join our team as a Student Services Manager.Role & ResponsibilitiesThe Student Services Manager is a pivotal role at our campus: based at the...

  • International Student Program Coordinator

    2 weeks ago

    Brisbane, Australia Queensland Government Full time

    About the Department of Education: The Department of Education is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland. About the opportunity: As the International Student Program Coordinator you will contribute to the delivery of...

  • Student Transport Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Scape Full time

    About the RoleWe are seeking an experienced and skilled Shuttle Bus Driver who will provide support across our Brisbane properties as a handy-person.As the Student Transport Coordinator, you will operate the Scape branded shuttle with primary responsibility for the secure and safe transportation of students. You will also act as a tour guide on day trips in...

  • International Student Homestay Coordinator

    6 months ago

    Brisbane, Australia Education Full time

    **About the Department of Education**: The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes...

  • Student Services Officer

    6 months ago

    Brisbane, Australia SPC Brisbane Full time

    SPC is seeking to appoint a student service officer to work in Brisbane campus. SPC is a leading English language program provider in Australia, Queensland. We have established our Cairns campus since 2000 and has started a Brisbane campus from 2016. Our main service is to provide English language programs and ideal learning environment to a group and an...

  • Student Services Manager

    1 month ago

    South Brisbane, Australia EF International Language Campuses Full time

    Are you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Brisbane is looking for an energetic and organized individual to join our team as a Student Services Manager. **Role & Responsibilities** The Student Services Manager is a pivotal role at our campus: based...

  • Student Welfare Coordinator

    7 days ago

    Brisbane, Queensland, Australia Grace Lutheran College Full time

    About UsGrace Lutheran College is a community-based, co-educational secondary school owned and operated by the Lutheran Church of Australia, Queensland District.School OverviewWe aim to be inclusive of the diverse range of people who call Australia home. Our school is open to all families who are willing to support our ethos, without discrimination as to...

  • International Student Coordinator

    3 months ago

    Brisbane, Australia Education Full time

    **About Us**: Indooroopilly State High School is a co-educational Independent Public School with an excellent tradition and reputation for student success. We are a Council of International Schools Accredited Member and we seek to motivate and enthuse students to enjoy balanced academic, artistic, cultural, sporting and community service experiences as they...