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Concession Store Manager

2 months ago

Canberra, Australia Brand Collective Full time
  • Join Yarra Trail as we embark on a new phase, launching in David Jones stores across the country
  • Lead the Concession team in a brand focused on effortless Australian style
  • Receive generous discounts for you and your family across Brand Collective
  • Opening September 2024

The brand:

In a new era for Yarra Trail, we look to our origins for inspiration as we launch our first ever retail experience. Yarra Trail creates effortlessly stylish clothes that invite you to express your personal story with confidence. Yarra Trail is not just about what you wear; it's about how it makes you feel. Natural, Honest, Considered. Yarra Trail is Founded in Nature.

By believing in our heritage and original vision – we stay true to nature and our authentic goals of providing well-designed and responsibly made clothes focused on beauty, durability, fashion and function.

Yarra Trail believe that true style comes from within, and our purpose is to empower you to showcase your real self.

The role:

As we embark on opening brand-new and engaging retail spaces across Australia, we welcome applications for a Concession Manager to lead the teams at our NEW Yarra Trail Canberra David Jones site, opening in September 2024.

Our Store team have a wealth of passion, energy, confidence and drive to build lasting relationships, meet sales targets, and delight our customers at every opportunity. In this role, you are an integral part of a successful team: maximising sales, and leading day-to-day operations of the store, while ensuring our customers receive considered service and styling, making their experience effortless.

This is a part-time leadership role, working a two-week rotational roster (every second full weekend off) across select key trading hours (20-25 hours/week).

As a Concession Manager, you build and drive a customer-focused culture through leading by example: acting as a passionate brand ambassador for the Yarra Trail and Brand Collective businesses. You use data and insights for growth opportunities, and you develop effective relationships with key stakeholders internally and externally.

To achieve the above, you: 

  • Coach, connect with, and develop your team to achieve business goals and an exceptional customer experience
  • Have ‘operational excellence’ front of mind when handling products, visual merchandising and considerations for loss prevention management
  • Actively maintain a safe place to work with a focus on promoting wellbeing
  • Recruit, select and train team members who embody Yarra Trail values
  • Build strong relationships with the in-store David Jones team to leverage sales driving, VM and marketing opportunities.

You bring to the team:

  • Concession or boutique store retail leadership experience
  • Enthusiasm for creating modern, authentic service experience for our customers 
  • Familiarity with styling outfits that leave customers feeling relaxed, confident and tailored to their needs
  • Experience with stock control and VM (comfortability in lifting up to 10kg unassisted)
  • Capabilities in training, coaching and mentoring team members, alongside driving and exceeding KPI's 
  • Excellent time management skills 
  • Experience communicating with stakeholders at all levels. 

Our Yarra Trail leadership team enjoy:

  • Generous discounts for you and your family across Brand Collective's stable of brands That’s 50% off Black Pepper, Elka Collective, Clarks, Julius Marlow, Review, Hush Puppies, and many more 
  • Every second weekend off, with part-time rosters to suit busy lifestyles, working parents, or someone who enjoys a little more time outside of work
  • Access to a free Employee Assistance Program, with connection to Mental Health Professionals for when times are tough
  • Opportunities for career progression with early access to Brand Collective Internal Careers
  • Access to David Jones Team Member discounts.

Apply today:

Yarra Trail are part of the iconic Brand Collective network, which is committed to an inclusive and social team experience and rewards beyond the traditional. We value diversity and inclusion in all forms, and hire based on capability and performance.

If you feel like your skills align with the role and company culture, we would love to receive your application today.

Brand Collective is officially recognised as a Great Place to Work.

Note: the role may close earlier than the advertised date, so please don't delay in submitting your interest. This role may require unrestricted working rights in order to flex up hours during peak trading times.