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Clinical Systems Trainer

2 months ago

Sydney, Australia Darumatic Full time

Location: Sydney, NSW
Remote work available? The job requires availability to work 24/7, travel between facilities, and work on weekdays, weekends, public holidays, and on-call shifts as needed.
Job Type: 7 months
Rate: Up to$450 - $630 + Super

About Us   

Darumatic is an IT Consultancy and Recruitment Services Company that focuses on cloud native technologies and software development. Our mission is to help clients to "Build better software".

We are passionate about working with clients to transform their development and infrastructure teams to become cloud-native. Our supportive culture will open up a variety of opportunities for you to develop your knowledge and skills whilst providing opportunities to connect with a range of IT professional networks. We believe in mutually beneficial professional working relationships and your employment with us is no exception.

About the Role
Our client is currently seeking a Clinical Systems Trainer to join our team. The primary role of the Clinical Systems Trainer is training and supporting clinical users of electronic medical records and other Clinical Information Systems. Clinical Systems Trainer is responsible in providing a clear direction for working together to deliver safe and high quality health services and build the health of our communities – now and into the future.

Responsibilities:

  • Assist in developing and contributing towards business and clinical outcomes through the training and supporting of applications relevant to clinical information systems as required.
  • Maintaining continuous professional development and knowledge relating to clinical information systems.
  • Develop and maintain strategic relationships with all stakeholders.
  • Assist the Clinical Application Support team with the analysis of existing and future business processes and assist with the development of the clinical information systems to support these new processes.
  • Assist in the management and resolution of Level 1 service desk incidents, requests, changes and problems and follow change control processes for both business hours and after-hours (on call).
  • Ensure the Clinical Applications Support and Training Manager is advised of all Clinical information Systems issues in a timely manner, escalating critical issues immediately.
  • Assist in the review of proposed development enhancements and functional specifications relevant to clinical information systems. Participate in software demonstrations and system testing, as required.
  • Promote and practice knowledge sharing within the Clinical Information System and other District Training and Support teams to optimise available resources and knowledge.
  • Ensure that users understand the district data security and information privacy policies and their responsibility in preserving the confidentiality and security of patient information
  • Proactively participate in the evaluation of ongoing and post implementation Clinical Information Systems training. Including training delivered, training attendances and feedback given by attendees. Ensure all training attendance has been documented within My Health Learning.

 Skills & Experience:

  • Experience in the organisation, development, delivery, and evaluation of training syllabi to users of clinical information systems, and coordination of flexible training programs to suit the needs and best learning methods of clinical staff.
  • Demonstrated experience with clinical information systems and knowledge of application to both inpatient and outpatient/non-admitted service sectors.
  • Excellent verbal and written communication skills, including the ability to prepare training material and reports, give presentations, engage clinicians, negotiate change, and effectively communicate with a wide range of health professional.
  • High level proficiency in the use of clinical information applications, Microsoft applications (such as Word, PowerPoint, Excel), and ability to gain proficiency quickly with new software applications. Experience with eLearning software applications preferred.
  • Strong analytical, problem-solving skills and highly developed customer engagement and support experience for delivery of excellent services to stakehold.
  • Excellent planning, time management and organisational skills, particularly in managing multiple tasks, working independently and within a team and multi-disciplinary issues to meet deadlines.

Essential Requirements:

  • Must have current Working with Children Check Clearance
  • Must have Certificate IV in Workplace Training and Assessment or qualifications in Pharmacy / Nursing / Health Sciences or equivalent demonstrated training and support experience with high level skills in facilitating learning processes.
  • Ability to travel across South Western Sydney Local Health District, work outside normal business hours when required, including on call support, and onsite support.
  • Must possess a valid Australian Drivers License (excluding learner driver's licenses). If not already in possession, a NSW Drivers License must be obtained within 3 months of appointment

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