Fund Administrator, Super Administration

2 months ago

Newcastle, Australia SS&C Bluedoor Pty Limited Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including a contact centre, using digital services.

Get To Know The Team:

Working for SS&C’s Superannuation Administration team offers a stable and meaningful career with ample opportunities for growth and professional development. This role directly supports people’s long-term financial well-being by helping them manage their retirement savings, making it both fulfilling and impactful. The essential nature of the superannuation industry ensures job stability and growing demand, while the work spans finance, customer service, technology, and compliance—providing diverse career paths.

You’ll be part of a closely collaborative team that leverages new technologies to enhance efficiency and member experience, creating a dynamic, customer-focused environment with room for both personal and professional growth.

What You Will Get To Do:

As an Administrator, you will undertake the following duties:

  • Process and review superannuation tasks as needed, including document linking, file indexing, member and employer applications, contributions, beneficiary updates, correspondence, withdrawals, pension payments, insurance changes, and investment switches.
  • Liaising with advisers and internal staff to effectively solve queries and changes.
  • Diligently ensure the accuracy of member records.
  • Work collaboratively with peers to ensure the successful completion of requests to solve issues.
  • Participate in regular team meetings to provide feedback on process improvements.
  • Participate in task rotations as required.
  • Ensure all administration functions are completed within service levels and ensure regulatory obligations and timelines are adhered to.
  • Appropriately manage operational and compliance risk by escalating errors, incidents, or issues with your manager.
  • Any other administrative duties as required by your manager.

What You Will Bring:

  • Strong organizational skills with the ability to multi-task and prioritize effectively.
  • High attention to detail and accuracy
  • Knowledge of superannuation and relevant systems
  • Adaptability to changing environments and new challenges.
  • Excellent communication skills, with the ability to collaborate effectively within a team.
  • Proficiency in the Microsoft Office suite (Excel, Outlook, Word, etc.)
  • Positive attitude and proactive approach
  • Team-oriented mindset and a commitment to collaborative work
  • Eagerness to learn and develop professionally.
  • Strong problem-solving abilities

Why You Will Love It Here

At SS&C, we offer an exceptional array of benefits and incentives designed to ensure our employees feel valued and supported.

  • SS&C Advantage a comprehensive reward and wellness platform
  • Income protection insurance and salary continuance
  • Death and TPD insurance (Available through SS&C Superannuation Fund)
  • Private Health Insurance discount
  • Generous Bereavement & Compassionate Leave
  • Primary & Secondary carers paid parental Leave
  • Focused on Mental Health
  • Hybrid Working Model

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Background Checks

All offers of employment at SS&C are subject to background verification checks, including a 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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