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Student and Academic Services Coordinator

3 months ago

Canberra, Australia University of Canberra College Full time

About the role:

The Student and Academic Services Program Coordinator is responsible for managing and coordinating various programs and services aimed at enhancing the academic experience and overall well-being of students. This role involves collaborating with academic departments, faculty, and administrative staff to ensure the successful implementation of programs to support student success, and engagement.

UC College is a pathway provider for the University of Canberra, offering bridging courses to both domestic and international students.

The person we seek will bring the following skills and experience to this role:

Project coordination: The ability to independently plan, control, coordinate, and manage activities, showcasing robust organisational and time-management skills.

Promoting Positive Student Experience: Demonstrate a strong commitment to fostering a positive and inclusive student experience through proactive engagement and support.

Time Management: Exhibit a demonstrated ability to meet consistent deadlines while effectively managing competing priorities to ensure the smooth operation of student administration and engagement programs.

Administrative Proficiency: Demonstrated well-developed administration skills, including problem-solving, analytical skills, and a high level of accuracy in managing student records and related administrative tasks.

Effective Communication Skills: Possess excellent interpersonal communication skills, with the ability to effectively communicate with stakeholders from both academic and administrative areas. Your ability to build relationships is crucial in driving positive educational outcomes.

Systems Experience:  experience with student information systems or databases, and/or customer relationship management systems to streamline student administration and engagement processes.

Technological Proficiency: Demonstrate proficiency in the use of Microsoft Office, with a particular emphasis on Excel.

Demonstrated analytical skills that contribute to data-driven decision-making and continuous improvement of educational systems and programs.

Attention to Detail: Exhibit excellent attention to detail, including strong proofreading and editing skills to ensure the accuracy and quality of communications and documentation.

Problem Resolution: Display the ability to independently resolve routine problems and issues, contributing to the overall efficiency and effectiveness of administrative and educational initiatives

Commitment to Education: Possess a strong sense of responsibility and commitment to education, contributing to the University of Canberra College’s vision of transforming lives through learning.

Understanding of Student Challenges: Demonstrate an understanding of the challenges faced by students participating in alternative pathways to tertiary education, including the complex nature of the international student experience.

Offer leadership and supervision for the College administration team, integrating performance management for effective guidance and oversight.

Desirable but not essential:

  • Degree or professional qualifications (or, in lieu, at least three years’ professional experience) relating to administration in the education, business or welfare sectors
  • Previous experience in higher education sector in an administrative or student engagement role
  • An understanding of key legislation, policies, and procedures relevant to international education
  • Previous experience as a program coordinator or team leader
  •  A minimum of three years of administrative experience in a dynamic environment, preferably within the education sector.

What we can offer you:

  • Competitive salary and benefits
  • Positive team environment
  • A commitment to your professional growth and progression

Please be advised that this position is based on-site and mandates that the successful applicant possesses the legal rights to reside and work in Australia.

About Us

UC College is a Joint Venture between the University of Canberra and Navitas, based on the University’s campus. UC College is committed to making quality university education accessible to everyone. The College specialises in preparing both Australian and international students for study at the University of Canberra.

The University of Canberra is a university for the professions, dedicated to providing immersive student experiences focussed on employability outcomes. The University has been recognised as the fastest rising university in Australia and one of the fastest in the world (QS, 2021), ranked in the world’s top 20 young universities by the Times Higher Education Young University Rankings (2020) and ranked number one in the ACT for full-time employment and starting salary for undergraduate and postgraduate students in the Good Universities Guide (2021).

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The organisation creates life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across a global network each year. 

Diversity and Inclusion

UC College promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online to lodge your application successfully. Your application should include your most recent CV and a brief response against the Selection Criteria listed above.

For enquiries about the role, please email uccrecruitment@canberra.edu.au. Please do not send applications to this email as they will not be considered if not sent through the correct link.

Applications close on Monday 15 July 2024 at 11:59 pm. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage

Extra information

For more information or to view other opportunities, please visit navitas.com/careers

Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers