Student and Academic Services Coordinator

5 months ago

Canberra, Australia Navitas Full time

**About the role**:
UC College is a pathway provider for the University of Canberra, offering bridging courses to both domestic and international students. We are currently seeking a friendly and detail-oriented Student and Academic Services Coordinator who will contribute to providing high quality customer service and efficient administrative support for delivery of our programs.

**The **person we seek will ideally have the following**:

- Demonstrated ability to observe and meet consistent deadlines whilst triaging competing priorities
- Well-developed administration skills that include problem solving, analytical skills and a high level of accuracy.
- Excellent interpersonal communication skills including the ability to communicate effectively with clients from the academic and administrative areas.
- Experience with student information system or database, and/or customer relationship management systems
- Proficient in the use of Microsoft Office, with an emphasis on Excel
- Excellent attention to detail, including proofreading and editing skills
- Demonstrated ability to relate well to students and professionals
- Ability to independently resolve routine problems and issues
- Sense of responsibility and commitment to education
- Understanding of the challenges faced by students partaking in alternative pathways to tertiary education, and in particular the complicated nature of the international student experience.

***Desirable but not essential**:

- A diploma or higher (or, in lieu, at least three years’ professional experience) relating to administration, education or business
- Work experience in higher education sector, preferably in a commercial setting.
- Experience in a multicultural environment

**What we can offer you**:

- Competitive wages and conditions
- Great team environment
- Opportunity to make a difference in the lives of higher education students

**About Us**

UC College is a Joint Venture between the University of Canberra and Navitas, based on the University’s campus. UC College is committed to making quality university education accessible to everyone. The College specialises in preparing both Australian and international students for study at the University of Canberra.

The University of Canberra is a university for the professions, dedicated to providing immersive student experiences focussed on employability outcomes. The University has been recognised as the fastest rising university in Australia and one of the fastest in the world (QS, 2021), ranked in the world’s top 20 young universities by the Times Higher Education Young University Rankings (2020) and ranked number one in the ACT for full-time employment and starting salary for undergraduate and postgraduate students in the Good Universities Guide (2021).

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The organisation creates life-changing opportunities to learn by delivering an extensive range of educational services to over 80,000 aspirational students across a global network each year.

Navitas has 4 divisions:

- University Partnerships Australasia (which the UC College Joint Venture is a part of)
- University Partnerships North America
- University Partnerships Europe
- Careers and Industry

**Diversity and Inclusion**

UC College promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

**How to apply**

Applications close on Friday 25 August at 11:59 pm. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

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