Senior Receptionist

3 months ago

Melbourne, Australia Collins Street Specialist Center Full time

Collins Street Specialist Centre is located in the heart of Melbourne and brings together under one roof the full range of dental specialists – general dentists, registered specialists and dental hygienists – Collins Street Specialist Centre does away with the need for patients to spend time, energy and funds in going from one practice to another to receive all of the various treatments.

We are a multidisciplinary practice, home to 60 practitioners, 20 of which are board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics. 

Reporting to the Specialist Centre Manager, this position allows the successful candidate to work in the Specialist Centre by working collaboratively within the broader business to ensure smooth running of the center as well as support patients in specialist or multi-disciplinary care. This position will be working between both our Specialist Centre and our General Dental clinic.

You will gain experience working with all aspects of Specialist Dentistry including:

  • Periodontics
  • Prosthodontics
  • Endodontics
  • Orthodontics

Our amazing team of clinicians are looking for a dynamic individual who can support them and be their best advocate. The Senior Dental Receptionist will be the backbone of the clinic, managing the appointment book, payment plans, clinic flow, and creating a positive and fun atmosphere.

Responsibilities

  • Management of general anaesthetic hospital lists.
  • Extensive treatment planning.
  • Processing of accounts and payment plans.
  • Scheduling and efficient organisation of patients treatment.
  • Individual attention to each specialist dentist and their requirements.

The upside of working at Collins Street Specialist Centre:

  • 60% discount on dental treatments for staff and their children.
  • 20% discount on dental treatments for partners, spouses, family, and friends.
  • Conveniently located in the heart of Melbourne CBD, 5 minute walk from Flinders Street Station
  • Quarterly staff events and social activities.
  • Seasonal AFL ticket offers at both the MCG and Marvel.
  • A beautiful environment that's nurturing and supportive.

Desired Qualities:

  • Strong understanding of dental terminology and procedures.
  • Excellent verbal and written communication skills.
  • Exceptional organisation and multi-tasking skills.
  • Proactive, solutions-oriented, and takes initiative.
  • Team player who leads by example and takes pride in their work.
  • Comfortable resolving conflicts and handling confrontations when necessary.
  • Bubbly, outgoing, and able to maintain a positive clinic atmosphere.
  • Proficiency in dental practice management software (Experience with Dental4Windows (D4W) is highly desirable but not essential)

This is an exciting opportunity to join a happy, successful and dynamic team. In return for your skills, experience and attributes, we will offer you a competitive remuneration package, company benefits and an attractive career progression plan.

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining for us your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately, only suitable candidates will be contacted.

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