Medical Receptionist

4 weeks ago

Melbourne, Australia Jean Hailes Clinics Full time

**An exciting opportunity for a Medical Receptionist (Patient Services Officer) to join our multidisciplinary Clinic team.**
- Opportunity for growth
- Access to generous salary packaging of up to $15,990 per FBT year
- Working across both clinics - Clayton and CBD

**ABOUT US**

Jean Hailes Clinics is a leading national not for profit dedicated to creating healthy lives for all women, girls, and gender-diverse people. Jean Hailes for Women’s Health CARES and we are proud to foster a culture and environment where our values of **Collaboration, Authenticity, Respect, Excellence and Spirit** are embodied in what we do to support the community and individuals reach their full potential.
- The Jean Hailes Clinics are highly regarded specialist in women’s health clinics._ One clinic is in Melbourne CBD and the other in Clayton. The Operations Clinic Team are pivotal and responsible for delivering patient centred, proficient clinical services for approximately 40 Clinicians across different disciplines.

**ABOUT THE ROLE**

Reporting directly to the Senior Practice Manager, this is a permanent role, offering part time or full-time hours. Ideally you will have experience as a Medical Receptionist in a general practice and enjoy delivering optimal customer service.

**The Role Includes**:

- Providing helpful customer service to patients on the phone and in person
- Answering the phone, booking patients and managing the waitlist
- Processing billing, payments, patient referrals
- Assisting in completion of faxing, scanning and sending documents to patients and specialists
- Maintaining the consultant rooms and reception area in readiness and support
- Liaison with nurses, clinicians, team members and the Senior Practice Manager

**ABOUT YOU**

**Essential Criteria**

To be considered for this role you must have:

- A minimum of 1+ years' experience as a Medical Receptionist in a GP or Specialist Clinic.
- Experience with Best Practice Software
- Knowledge of MBS Billing, Tyro, EftPos, Hicaps
- Have a motivated, organised and friendly approach
- Deliver excellent communication skills
- Effective Time Management

**Desirable Criteria**
- Experience with HotDoc Booking system

**Why work at Jean Hailes**
- A supportive and inclusive workplace culture
- Be part of the leading specialists and innovators in women's health with a team that is professional, passionate and care.

**APPLICATION PROCESS**
- Applications should include _**resume and a cover letter**_ _detailing your suitability for the role, including your ability to fulfil the key responsibilities and requirements as to why you would be a great addition to our team._

**Job Types**: Full-time, Part-time, Permanent

Pay: $50,000.00 - $60,000.00 per year

Expected hours: 15 - 37.5 per week

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

Application Question(s):

- Why would you like to be part of Jean Hailes Clinics?

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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