Director, AI Strategy and Partnerships

3 weeks ago

Macquarie Park, Australia Singtel Full time

It starts with YES

At Optus, we've an ambitious goal to be Australia’s most loved everyday brand. This is your opportunity to join an award-winning and globally recognised AI team who co-creates new products that are taken to market globally and across many industries.

The Director, AI Strategy & Partnerships is responsible for defining and implementing Optus’ AI partnerships strategy: identifying partnership opportunities to build a future-focused model, industry-leading products, services and approaches in the responsible use of AI. We are seeking a dynamic and expert individual to join our team to drive exceptional customer and employee experience through the use of Artificial Intelligence across the enterprise. Optus’ vision is to become an AI-native Telco where AI supports C-suite priorities as a critical focus like engineering, influencing decisions at all levels, and where capabilities are built as products not projects, designed for scalability and reuse. You have a passion for AI, digital and change agility which ignites this growth.

The role sits in the Digital & AI division responsible for AI across Optus and is responsible for shaping and implementing Optus's artificial intelligence strategy and establishing key partnerships to accelerate innovation and growth in the space. Playing a pivotal role in finding opportunities, forging strategic alliances, and driving initiatives to leverage AI technologies across Optus's product and service offerings. Acting as an innovator in this field, bringing a long-term view of the evolution of AI, the telco industry and how Optus will position itself through this evolution.

Your day in the life at Optus

Developing and implementing a strategic framework and uncover mutually beneficial opportunities, attracting the latest in innovation, products, services or the optimisation of existing products and services. Whilst ensuring this roadmap for AI implementation aligns with business objectives, resource allocation, and risk management.

Collaborate closely with multi-functional teams, including product development, engineering, marketing, and sales, to integrate AI capabilities into Optus's products, services, and operations. Championing a culture of innovation and collaboration across the organisation.

Conduct in-depth market analysis and research to identify emerging trends, technologies, and opportunities in the AI landscape. Stay abreast of industry developments, competitive dynamics, and regulatory trends to advise Optus's AI strategy.

Drive innovation initiatives to harness the power of AI in redefining Optus's business processes, customer experiences, and revenue streams. Lead pilot projects, proofs of concept, and experiments to demonstrate the value of these technologies.

Identify, evaluate, and establish strategic partnerships with leading AI technology providers, startups, research institutions, and other key sectors. You cultivate and maintain strong relationships with partners to foster collaboration and drive mutual success.

Your skills to pay the bills

Deep experience in AI and understanding of AI technologies, including machine learning, natural language processing, computer vision, and predictive analytics. Complimented with proven understanding of the AI partner landscape in Australia and globally.

Strong relationship building and leadership skills with ability to influence at an Executive level, both internal and external to Optus.

Extensive experience in partnership development, maintenance, and maximising these partnerships. Designing enterprise-wide partnership strategies and forging commercial relationships to build innovative products and experiences.

Proven track record of success in developing and delivering customer focused technology/AI strategies in a corporate, start up, tech or consulting environment.

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive paid parental leave; up to 14 weeks for the primary care giver

Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.

Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match. Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes.

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