Client Services Administration Officer
1 month ago
You are applying for the position of Client Services Administration Officer with Dementia Australia. Please fill in your details below to submit an application for this position.
This position is located in: Hamilton
Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.
About the role
Newly created part time (0.8) fixed term position until 30 June 2026 based in Hamilton, NSW. Reporting directly to the Team Leader Clinical Nurse Consultant, you will be responsible for providing administrative assistance to ensure effective planning, implementation and evaluation of client service information, education and support services, including:
- Scheduling client appointments and services in line with organisational needs.
- Liaising with clients and stakeholders to support service delivery and data collection.
- Ensuring accurate data entry and reporting to funding bodies using internal databases.
- Processing support requests in alignment with national procedures.
- Providing system and administrative support to Client Services staff.
- Monitoring inboxes, folders, and portals for timely responses and updates.
- Manage RSVPs, waiting lists, and prepare meeting materials (agendas, minutes).
- Coordinate logistics, including room bookings, catering, and tech setup for services.
What is in it for you?
Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for entertainment benefits.
Leave allowances: In addition to your annual leave allowance, you will receive one day paid birthday leave, paid days off during our end of year closure period (if these days fall within your regular working schedule), up to six weeks parental leave and 17.5% annual leave loading.
Work/life balance: Flexible, hybrid work arrangements.
Employee benefits: Access to discounts and savings at over 450 retailers across Australia. Wellbeing programs and access to free and confidential counselling sessions for you and your family plus access to continuous professional development, staff recognition programs and paid study leave.
About you
To be successful in this role, we are looking for someone with the following:
- Relevant certificate/diploma with no prior relevant experience or no qualification with more than 12 months relevant experience.
- Certificate III in Business Administration would be highly regarded.
- Fosters teamwork by working together and cooperatively.
- Understands and uses available technologies and information to maximise efficiencies and deliver effective services
- Understands and complies with legislation, Dementia Australia policies, procedures and instructions.
- Uses effective time management skills to plan, evaluate and organise work demands to achieve priority outcomes.
- Communicates clearly and openly with different audiences.
Our culture statements
- We are aligned in our Purpose
- We lead with our Head and Heart
- We work together Collaboratively
About us
Dementia Australia is the national peak body and source of trusted information, education and services for the more than 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.
For specific role enquiries, please contact Recruitment@dementia.org.au
Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the ‘About you’ section, will not be considered.
PD_Administration Officer - Oct 24.pdf
-
Administrative Support Specialist
1 month ago
Hamilton, Victoria, Australia Dementia Australia Full timeAbout the RoleThis part-time fixed-term position until 30 June 2026 offers a unique opportunity to join Dementia Australia's team in Hamilton, NSW.As an Administrative Support Specialist, you will provide essential assistance to ensure effective planning, implementation, and evaluation of client service information, education, and support services. This...
-
Office Administrator
1 month ago
Hamilton, Australia Brandt Tractor Full timeOur Hamilton Branch has an opportunity for an exceptional individual to join our team as an Office Administrator. This full-time, permanent position is responsible for administrative, financial, and organisational assistance to contribute to the efficient operations of the branch. About us: Brandt is a world-leading equipment...
-
Office Administrator
1 month ago
Hamilton, Australia Brandt Full timeOur Hamilton Branch has an opportunity for an exceptional individual to join our team as an Office Administrator. This full-time, permanent position is responsible for administrative, financial, and organisational assistance to contribute to the efficient operations of the branch. About us: Brandt is a world-leading equipment dealer, powered by iconic...
-
Administrative Officer
3 weeks ago
Hamilton, Australia Catholic Diocese of Maitland-Newcastle Full time**Introduction**: St Francis Xavier's College Hamilton is seeking a Permanent Part-Time (30 hours per week) Administrative Officer to join the team in 2025 to assist with Finance and Compliance. St Francis Xavier's College, Hamilton, is a comprehensive, co-educational college catering to vibrant young adults across Years 11 and 12 (Stage 6) and moving...
-
Client Relations Consultant
6 months ago
Hamilton, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...
-
Customer Service Officer
7 months ago
Hamilton, Australia Concept Recruitment Specialists Full timeNSW Government opportunity - 3-month role - Monday-Friday - Hamilton Location Play a key role in providing excellent customer service as the first point of contact to members of the public. Ensure their experience is smooth and efficient when it comes to paying fees for services. **Role Responsibilities**: - First point of contact to the public for...
-
Customer Service Officer
2 months ago
Hamilton, Australia St.George Full time**Become part of our relief team - supporting our branches where needed**: - **12 month fixed term contract full time role - 38 hours per week**: - **Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the...
-
Customer Service Officer
7 months ago
Hamilton, Australia Bank of Queensland Full time**About the Role** - **Join ASX 100 Finance Leader**: - **Seeking passionate Customer Service Officer to join the BOQ team**: - **Flexible workplace & Collaborative Team - Owner Managed Branch Hamilton Based** As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer...
-
Accounts Payable Administrator
6 months ago
Hamilton, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...
-
Hamilton, Victoria, Australia Visionwest Community Trust Full timeAbout the Role:">This is a dynamic opportunity to provide effective placement support services during weekends and statutory holidays by coordinating Support Workers that have the capacity and capability to deliver high-quality services to Clients.The ideal candidate will possess excellent leadership and coordination skills, managing and developing efficient...
-
Aged Care Services Director
2 months ago
Hamilton, Victoria, Australia Western District Health Service Full timeAbout the RoleThe Aged Care Services Manager is responsible for overseeing various service areas, including Support at Home (Home Care Packages Program), Commonwealth Home Support Programme, Aged Care Finance, and Aged Care Administration Support. As a key member of the aged care senior leadership team, this role focuses on providing high-level leadership to...
-
Looking for a Mature Female Support Worker in
6 months ago
Hamilton Hill, Australia ECD Services Full timeLooking for a mature female Support worker with European or Middle East Background (as a client requirement) in Hamilton Hill WA. Client Requirements: A female support worker with a European or Middle East background (as the client's requirement), must be kind, and proactive, speak English very well, and have experience in high care & catheter Care Details...
-
Looking for a Mature Female Support Worker in
7 months ago
Hamilton Hill, Australia ECD Services Full timeLooking for a mature female Support worker with European or Middle East Background (as a client requirement) in Hamilton Hill WA. Client Requirements: Support worker must be European or Middle East Background (as the client's requirement), kind, and proactive, speak English very well, and have experience in high care & catheter Care Details...
-
Trainer Assessor
4 months ago
Hamilton, Australia The Salvation Army Full timeNumber of Positions Available: 2 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...
-
Operations Manager
2 months ago
Hamilton, Australia Kayop Australia Full timeKayop Australia is currently recruiting an Operations Manager to oversee its emerging operations in Brisbane. This is an exciting opportunity for an eager, energetic and experienced individual to join a start-up business with strong client base in Australia closest neighbor Papua New Guinea. You will be responsible for the day-to-day operation of Kayop...
-
Business Operations Coordinator
1 month ago
Hamilton, Victoria, Australia Brandt Tractor Full timeAt Brandt Tractor, we are seeking a highly skilled Business Operations Coordinator to join our team.About the Role:Act as the primary point of contact for internal and external stakeholders, providing exceptional administrative support and liaison services.Coordinate and manage various office operations, including purchasing, supplies, and maintenance of...
-
Passenger Services Manager
4 weeks ago
Hamilton, Australia dnata Full timeBrisbane Airport, QLDWant to take your career to a higher altitude? There is nothing quite like the buzz of the Airport and as a leading ground handling business dnata operates across all major airports in Australia, so we get to feel the buzz every day!A day in the lifeThe Passenger Services Manager is responsible for the shift management of dnata...
-
Resales Support Manager
7 months ago
Hamilton, Australia Ingenia Communities Full timeYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...
-
Hamilton, Victoria, Australia Western District Health Service Full timeAbout Western District Health ServiceWe pride ourselves on our strong teamwork and commitment to providing high-quality healthcare. Our values of Integrity, Innovation, Collaboration, Accountability, Respect, and Empathy guide everything we do.Our team is dedicated to making a positive impact in the Southern Grampians community. We encourage diversity,...
-
Acting Team Leader for Weekend
7 months ago
Hamilton, Australia Visionwest Community Trust Full timePart Time Application Closes Jul 3 Waikato - Hamilton City IT Team Leaders About the Role: The purpose of this role is to provide effective and efficient placement support services during weekends and on statutory holidays by coordinating Support Workers that have the capacity and capability to deliver high quality services to...