Current jobs related to Customer Service Officer - Joondalup - HCF Australia


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...


  • Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...


  • Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...


  • Joondalup, Australia Randstad Australia Full time

    The RoleThe Customer Care Officer, integral to our clients Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery.About youWe're...


  • Joondalup, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a part time, ongoing basis...


  • Joondalup, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Joondalup, Australia HCF Full time

    **About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time position is based in our HCF Joondalup Branch. **Responsibilities** - Embrace face-to-face and telephone needs-based selling,...


  • Joondalup, Australia 11 Recruitment Parent Full time

    Full-time role in Joondalup - Grow and develop career in the car finance industry| Full training provided - Work with UKs leading online asset finance brokers **The Opportunity** Key performance objectives include: - Maintain high customer satisfaction ratings through effective problem-solving and excellent service. - Build and sustain strong...

  • Bus Service Officer

    1 week ago


    Joondalup, Australia Kelsian Group Full time

    {"title": "Bus Service Officer Role Overview", "content": "At Kelsian Group, we are seeking a skilled Bus Service Officer to join our team at Joondalup and Eglinton Stations. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our bus services.Key Responsibilities:Assist...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key Responsibilities:Provide administrative support to the team, including answering phone calls,...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key Responsibilities:Provide administrative support to the team, including answering phone calls,...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesProvide administrative support to the team, including answering phone calls,...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis is an exciting opportunity to join Workskil Australia Ltd as a Customer Service Officer. As the first point of contact for our customers, you will be the face of our organization, providing exceptional service and support to our clients.Key ResponsibilitiesProvide administrative support to our team, including answering phone calls,...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide administrative support to our team, including answering...


  • Joondalup, Australia Kelsian Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bus Service Officer. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our bus services.Main ResponsibilitiesProvide exceptional customer service to our passengers, answering questions and resolving issues...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide administrative support to our team, including answering...


  • Joondalup, Australia Transit Systems Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bus Service Officer at Joondalup and Eglinton Stations.Main ResponsibilitiesProvide exceptional customer service to passengers, answering questions and resolving issues in a professional and courteous manner.Monitor and ensure bus services operate in a...


  • Joondalup, Australia Kelsian Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bus Service Officer at Joondalup and Eglinton Stations.Main Responsibilities:Provide exceptional customer service to passengers, answering questions about services, transport connections, and ticketing.Monitor and ensure bus services operate in a coordinated...


  • Joondalup, Australia Workskil Australia Ltd Full time

    About the RoleThis position is responsible for delivering exceptional customer service and providing administrative support to our team. As the first point of contact for our customers, you will be the face of Workskil Australia Ltd, making a positive impression and setting the tone for our services.We are seeking a highly organized and efficient individual...

Customer Service Officer

4 months ago


Joondalup, Australia HCF Australia Full time

About the Role

As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.

This Full-time position is based in our HCF Joondalup Branch. 

Responsibilities

Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community. Ensure resolutions to our members’ problems that go beyond expectations. Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you

Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable. Proven background in customer service environments, with the ability to build rapport quickly and confidently. Quick to grasp complex computer systems. Thrives in a collaborative team environment. Adaptable to evolving work practices and needs.

Culture & Benefits

Purpose-Driven Passion - We are united by a common purpose – to make healthcare affordable, understandable, high quality and member-centric.

Wellness and Work-Life Balance – We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:

50% subsidy on HCF Hospital and/or Extras Cover . 18 Weeks of Parental Leave for all new parents Mental Health & Wellbeing Programs , including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCF’s entire suite of products , including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.

Collaboration and Inclusivity – We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.

Continuous Learning and Growth - We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.

Next Steps

If you require any adjustments to assist you in making your application or throughout the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.