Clinical Specialist, Cranial Spinal Technologies

1 month ago

Macquarie Park, Australia AUS Medtronic Australia Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

This is an exciting opportunity to be an integral member of our highly CST businesses team at Medtronic. The Clinical Specialist will assist the Territory Managers by providing clinical support and customer education to key clinicians and hospital staff within the assigned territory to achieve sales revenue and market share.

Responsibilities may include the following and other duties may be assigned:

  • Support Territory Managers’ account sales strategies through regular contact with key specialists and technical staff

  • Provide technical and case support to customers in theatre

  • Conduct in-services and provide regular product updates to ensure existing and prospective customers are technically competent

  • Gather market intelligence on customer and competitor activity and communicate to Territory Managers and management

  • Provide clinical education and training of new staff in the hospital environment

  • Assist Territory Manager with inventory control and management of stock consignment, including the expedited delivery of stock to customers as needed

Required Knowledge and Experience:

Must Have

  • High school diploma with minimum of 6 years relevant experience OR Associate Diploma with minimum of 4 years relevant experience OR Bachelor’s Degree with minimum of 2 years relevant experience.

Nice to Have:

  • A Bachelor’s degree in Nursing, Physiotherapy or Science related disciplines

  • Prior experience in a similar clinical support capacity would be advantageous but not essential

  • Proven experience as a scrub nurse or those from an Allied Health or Medical Science background with a genuine interest in wanting to develop a career in the medical device industry may also be considered

  • Excellent communication and interpersonal skills with strong ability to build credible relationships with key surgeons and other hospital staff

  • Ability to perform well under pressure

  • A self-motivated and positive attitude with a strong focus on exceeding customer expectations

  • Successful applicant will take part in a rotating on call roster to provide clinical support in cases that occur outside of normal business hours

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

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