Panel Manager

4 weeks ago

Sydney, Australia RFI Global Full time

Company Overview

RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth.

Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

Role Overview

RFI is looking to nurture and grow its current online panel. This role will be crucial to further establishing the online panel and contributing to its ongoing success.  

We are seeking a detail-oriented Research Panel Manager to oversee the administration and operation of our research panel and panel providers. 

The ideal candidate will have a background in market research, panel management, and or fieldwork management. You will also be comfortable learning new platforms to help grow the panel.  

The Panel Manager will report to the Senior Program Director who is responsible for ensuring the successful implementation of the panel.

Requirements

Qualifications: 

  • Proven experience (3 years) in market research and/or panel management. 
  • Strong understanding of the end to end process of research sampling and fieldwork management. 
  • Experience with sample management platforms. 
  • Excellent communication skills. 
  • Highly organised with high attention to detail 
  • Ability to work collaboratively and manage multiple projects simultaneously. 
  • Strives for continuous improvement and contributes new ideas 

The role responsibilities include:  

  • Internal panel management 
  • Reminder & validation calls. 
  • Sampling (Email invites, reminders etc). 
  • Incentive management. 
  • Mailbox management.  
  • Internal panel development 
  • Development of panel recruitment materials 
  • Planning, development and coordination of panel engagement initiatives (including quick polls) 
  • Supplier management (Quota tracking, invoice management, general day to day management of suppliers).  
  • Link checking / survey checking. 
  • Month end data validation (deduplication, other standard data quality checks).  
  • Coding of opened ended responses. 

 

 

  

Benefits

  • Salary: Competitive
  • Great opportunity to work with a global team
  • 25 days annual leave + public holidays + birthday leave + 2 Days Charity Day
  • Flexible working arrangements
  • Superannuation
  • Regular employee awards
  • Learning and development budget to help your professional growth
  • Monthly social events and breakfast
  • Perkbox
  • Loyalty Leave

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