Market Research Panel Coordinator

1 month ago


Sydney, New South Wales, Australia RFI Global Full time
Job Title: Market Research Panel Coordinator

RFI Global is a leading global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth.

The Market Research Panel Coordinator will play a crucial role in the administration and operation of our research panel and panel providers. This includes internal panel management, reminder and validation calls, sampling, incentive management, mailbox management, and internal panel development.

The ideal candidate will have a background in market research, panel management, and/or fieldwork management. They will also be comfortable learning new platforms to help grow the panel.

The Market Research Panel Coordinator will report to the Senior Program Director who is responsible for ensuring the successful implementation of the panel.

Key Responsibilities:
  • Internal panel management
  • Reminder and validation calls
  • Sampling (email invites, reminders, etc.)
  • Incentive management
  • Mailbox management
  • Internal panel development
  • Development of panel recruitment materials
  • Planning, development, and coordination of panel engagement initiatives (including quick polls)
  • Supplier management (quota tracking, invoice management, general day-to-day management of suppliers)
  • Link checking/survey checking
  • Month-end data validation (deduplication, other standard data quality checks)
  • Coding of opened-ended responses
Requirements:
  • Proven experience (3 years) in market research and/or panel management
  • Strong understanding of the end-to-end process of research sampling and fieldwork management
  • Experience with sample management platforms
  • Excellent communication skills
  • Highly organized with high attention to detail
  • Ability to work collaboratively and manage multiple projects simultaneously
  • Strives for continuous improvement and contributes new ideas
Benefits:
  • Salary: Competitive
  • Great opportunity to work with a global team
  • 25 days annual leave + public holidays + birthday leave + 2 Days Charity Day
  • Flexible working arrangements
  • Superannuation
  • Regular employee awards
  • Learning and development budget to help your professional growth
  • Monthly social events and breakfast
  • Perkbox
  • Loyalty Leave


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