Current jobs related to Reservations Agent - Brisbane - SOFITEL

  • Reservations Agent

    2 months ago

    Brisbane, Queensland, Australia Marriott International Full time

    {"title": "Reservations Agent", "description": "Unlock Your PotentialAt Marriott International, we're committed to delivering exceptional guest experiences. As a Reservations Agent, you'll play a vital role in ensuring our guests have a seamless and enjoyable stay.Key Responsibilities:Process and manage guest reservations and inquiriesConduct pre-arrival...

  • Reservations Agent

    5 months ago

    Brisbane, Australia AccorHotel Full time

    **Company Description** Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s...

  • Reservations Agent

    2 months ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24162920 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that doesn't...

  • Reservations Agent

    5 months ago

    Brisbane, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23144325 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **COMPANY** The more you travel, the more your well-being can get left behind....

  • Reservations Agent

    1 month ago

    Brisbane, Queensland, Australia Stamford Hotels and Resorts Full time

    About UsStamford Hotels and Resorts is a prestigious hospitality company that offers 5-star luxury experiences to its guests. Our flagship property, the Stamford Plaza Brisbane Hotel, is located on the banks of the river and offers stunning river views from its 252 guest rooms.About the RoleWe are seeking a highly motivated and customer-oriented Reservations...

  • En - Reservation Agent

    5 months ago

    Brisbane, Australia IBIS STYLES Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservations Agent

    2 months ago

    Brisbane, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024290822 **Location**: Brisbane **About Us**: **About the Role**: We are currently seeking an enthusiastic and customer-oriented, entry level Reservations Agent to join our Reservations team on a Full-time basis. Reporting directly to the Reservations Manager, this position sees you promoting and selling the Stamford Plaza Brisbane Hotel...

  • Reservations Agent

    5 months ago

    Brisbane, Australia Royal on the Park Full time

    Royal on the Park is an independently owned and managed hotel, with 153 elegantly appointed rooms and suites, an award-winning restaurant & lounge bar and event facilities with the capacity to host up to 700 people. We are looking for an experienced Reservations Agent to join our Front Office Department for 30 hours a week over five days. **The...

  • Complex Reservations Agent

    5 months ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24105132 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that...

  • Reservations Agent

    1 month ago

    Brisbane, Australia Marriott Full time

    Job Number 24162920Job Category ReservationsLocation The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementCOMPANY Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for...

  • Reservations and Groups Agent

    5 months ago

    Brisbane, Australia Hilton Full time

    Reservations and Groups Agent **Summary** This position is a key support for delivering heartfelt, exceptional experiences to the hotel's transient and group guests, whilst supporting the overall hotel's commercial strategy. This position's main areas of responsibility are: - Ensuring all transient reservations are managed effectively and efficiently in...

  • Reservations Agent

    5 months ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24022327 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is...

  • Complex Reservations Agent

    5 months ago

    Brisbane, Australia Marriott International Full time

    COMPANY Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 7,700 properties, you'll find us in your neighbourhood and in more than 130 countries across the globe. Learn about our 31 hotel brands at /. Find Your World. The more you...

  • Reservations Agent

    3 months ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24151917 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **NATURAL TALENT** Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s...

  • Reservations Agent

    5 months ago

    Brisbane, Australia Pullman Brisbane Airport Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Reservations Sales Agent

    5 months ago

    Brisbane, Australia Hotel Grand Chancellor Brisbane Full time

    Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. - We are currently recruiting for a Full time Reservations Agent. To be successful in this role, you will be a...

  • Reservations Agent

    3 weeks ago

    Brisbane, Queensland, Australia Marriott International Full time

    Hotel Reservations RoleAt Marriott International, we're seeking a skilled Reservations Agent to join our team. As a key member of our hotel operations, you'll be responsible for handling and processing reservations and inquiries, ensuring seamless guest experiences.Key Responsibilities:Process and manage hotel reservations, including pre-arrival checks and...

  • Reservations Agent

    7 days ago

    Brisbane Airport, Australia Brisbane Airport Hotels Group Full time

    **The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces. Located at the Brisbane Airport precinct. **About the role** - Provide courteous, efficient and...

  • Reservations and Groups Agent

    5 months ago

    Brisbane, Australia Hilton Full time

    **Summary** This position is a key support for delivering heartfelt, exceptional experiences to the hotel's transient and group guests, whilst supporting the overall hotel's commercial strategy. This position's main areas of responsibility are: - Ensuring all transient reservations are managed effectively and efficiently in line with Hilton brand...

  • Client & Reservations Agent

    7 months ago

    Brisbane, Australia Jivaro Full time

    **About the Role**: We are currently on the search for a Client Reservations Agent for our client BackTrack Adventures, based in Brisbane, QLD. We’re looking for someone who can contribute to the day-to-day management and growth of Back Track Adventures’ tour portfolio through the friendly and efficient handling of client enquiries and bookings. This is...

Reservations Agent

3 months ago

Brisbane, Australia SOFITEL Full time

Company Description

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

We are currently seeking a Reservations Agent (Full time) to join our Reservations team at Sofitel Brisbane Central.  Be the first point of contact for the Hotel’s reservation enquiries and ensure an exceptional level of luxury experience for our guests at all times.  Create the Magnifique Moments that last 

  • Ensure the highest standards are upheld whilst answering calls for reservations, arriving guests and guests in-house
  • Reservations agents ensure all guests are greeted warmly, delivering a high conversion of reservations enquiries and maximum average room rate at all times
  • Maximize sales of rooms and facilities and at all times monitor quality of reservations, statistical information and inter-departmental communications
  • Work as a team to achieve set monthly KPIs
  • Take a positive problem solving approach with guest complaints and enquiries in an efficient and professional manner
  • Ensure a clear line of communication with other departments for special requests or other reservation-related matters.

Qualifications

You'll excel in this role if you have:

  • Demonstrated hotel experience preferably in Reservations or Front Office
  • Strong communication skills, both verbal and written
  • An enthusiastic approach, excellent attention to detail and superior customer service skills
  • Opera or strong PMS experience is required.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community, with:

  • Discounts for ambassadors, families and friends at Accor Hotels worldwide
  • Complimentary hotel stay package to celebrate your work anniversary
  • Secure parking in the centre of Brisbane for only $10 per day
  • Direct access to Central train station
  • Complimentary food in the ambassador dining room
  • Laundered uniforms.