Reservations Agent
2 months ago
**Job Number** 24151917
**Job Category** Reservations
**Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**NATURAL TALENT**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Brisbane located at 81 North Quay, Brisbane City is hiring a Full Time and Part Time Reservations Agent. You will play an integral role in giving guests efficient service and recognition whether this be directly with the guest or liaising between third party booking services. Responsibilities include but are not limited to:
- Anticipate guest accommodation requirements and offer prompt and efficient service;
- Monitor and complete reports on a daily basis, which indicate both productivity of reservations and room night production;
- Manage Room Type availability and inventory on a daily basis;
- Communicate any events or issues that may have a direct affect to hotels operations and profitability;
- Maintain and update Hotel PMS to accurately track account productivity and regular guest activity;
- Be pro-active in making suggestions for the increased room revenue and room night production;
- Monitor no shows and ensure that details are correct so there is as little inconvenience caused to the guest;
- Create and maintain a team environment including all Front Office Talent, ensuring that they are trained in the Reservations process.
**BENEFITS**
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International.
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**LEARN MORE**
**DIVERSITY AND INCLUSION STATEMENT**
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservations Agent
4 weeks ago
Brisbane, Queensland, Australia Marriott International Full timeReservations Agent Role at The Westin BrisbaneAs a Reservations Agent at The Westin Brisbane, you will be responsible for handling and processing reservations, pre-arrival checks, and promoting hotel services. This role offers the opportunity to take your career to the next level, demonstrating a proven track record of knowledge and experience relevant to...
-
Reservations Agent
2 months ago
Brisbane, Queensland, Australia Marriott International Full time{"title": "Reservations Agent", "description": "Unlock Your PotentialAt Marriott International, we're committed to delivering exceptional guest experiences. As a Reservations Agent, you'll play a vital role in ensuring our guests have a seamless and enjoyable stay.Key Responsibilities:Process and manage guest reservations and inquiriesConduct pre-arrival...
-
Reservations Agent
5 months ago
Brisbane, Australia AccorHotel Full time**Company Description** Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s...
-
Reservations Agent
2 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24162920 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that doesn't...
-
Reservations Agent
4 weeks ago
Brisbane, Queensland, Australia Stamford Hotels and Resorts Full timeAbout UsStamford Hotels and Resorts is a prestigious hospitality company that offers 5-star luxury experiences to its guests. Our flagship property, the Stamford Plaza Brisbane Hotel, is located on the banks of the river and offers stunning river views from its 252 guest rooms.About the RoleWe are seeking a highly motivated and customer-oriented Reservations...
-
Reservations Agent
5 months ago
Brisbane, Australia Westin Hotels & Resorts Full time**Job Description**: **Job Number** 23144325 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **COMPANY** The more you travel, the more your well-being can get left behind....
-
En - Reservation Agent
5 months ago
Brisbane, Australia IBIS STYLES Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Agent
2 months ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024290822 **Location**: Brisbane **About Us**: **About the Role**: We are currently seeking an enthusiastic and customer-oriented, entry level Reservations Agent to join our Reservations team on a Full-time basis. Reporting directly to the Reservations Manager, this position sees you promoting and selling the Stamford Plaza Brisbane Hotel...
-
Reservations Agent
5 months ago
Brisbane, Australia Royal on the Park Full timeRoyal on the Park is an independently owned and managed hotel, with 153 elegantly appointed rooms and suites, an award-winning restaurant & lounge bar and event facilities with the capacity to host up to 700 people. We are looking for an experienced Reservations Agent to join our Front Office Department for 30 hours a week over five days. **The...
-
Complex Reservations Agent
5 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24105132 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that...
-
Reservations Agent
4 weeks ago
Brisbane, Australia Marriott Full timeJob Number 24162920Job Category ReservationsLocation The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementCOMPANY Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for...
-
Reservations and Groups Agent
5 months ago
Brisbane, Australia Hilton Full timeReservations and Groups Agent **Summary** This position is a key support for delivering heartfelt, exceptional experiences to the hotel's transient and group guests, whilst supporting the overall hotel's commercial strategy. This position's main areas of responsibility are: - Ensuring all transient reservations are managed effectively and efficiently in...
-
Reservations Agent
5 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24022327 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is...
-
Complex Reservations Agent
5 months ago
Brisbane, Australia Marriott International Full timeCOMPANY Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 7,700 properties, you'll find us in your neighbourhood and in more than 130 countries across the globe. Learn about our 31 hotel brands at /. Find Your World. The more you...
-
Reservations Agent
5 months ago
Brisbane, Australia Pullman Brisbane Airport Full timeCompany Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...
-
Reservations Sales Agent
5 months ago
Brisbane, Australia Hotel Grand Chancellor Brisbane Full timeHotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. - We are currently recruiting for a Full time Reservations Agent. To be successful in this role, you will be a...
-
Reservations Agent
3 weeks ago
Brisbane, Queensland, Australia Marriott International Full timeHotel Reservations RoleAt Marriott International, we're seeking a skilled Reservations Agent to join our team. As a key member of our hotel operations, you'll be responsible for handling and processing reservations and inquiries, ensuring seamless guest experiences.Key Responsibilities:Process and manage hotel reservations, including pre-arrival checks and...
-
Reservations Agent
1 day ago
Brisbane Airport, Australia Brisbane Airport Hotels Group Full time**The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces. Located at the Brisbane Airport precinct. **About the role** - Provide courteous, efficient and...
-
Reservations and Groups Agent
5 months ago
Brisbane, Australia Hilton Full time**Summary** This position is a key support for delivering heartfelt, exceptional experiences to the hotel's transient and group guests, whilst supporting the overall hotel's commercial strategy. This position's main areas of responsibility are: - Ensuring all transient reservations are managed effectively and efficiently in line with Hilton brand...
-
Client & Reservations Agent
7 months ago
Brisbane, Australia Jivaro Full time**About the Role**: We are currently on the search for a Client Reservations Agent for our client BackTrack Adventures, based in Brisbane, QLD. We’re looking for someone who can contribute to the day-to-day management and growth of Back Track Adventures’ tour portfolio through the friendly and efficient handling of client enquiries and bookings. This is...