Senior Account Manager

2 months ago

Canberra, Australia ACM Full time

ACM is looking for a highly motivated "stand out" Senior Account Manager with 3-5 years' experience in an account management/sales/new business development/client facing role. 

Are you ready for that next step in your career? Are you ready to grow within the team & be that Senior Account Manager our clients love dealing with? Please read on…

A fantastic permanent full-time opportunity is now available to join us as a  Senior Account Manager at the Canberra Times  based in Canberra.

The role will be focusing on media sales, in particular digital media, meticulous account management and exemplary customer service, with an exciting mix of existing customers & new business.

We are looking for someone who is highly motivated, an awesome communicator and really cares about building the best client relationships 

Reporting to the Sales Director you will be responsible for a defined budget, the day-to-day management of the account portfolio and driving new business opportunities across Canberra and the broader ACM footprint. If you have had exposure to CRM based programs this is an advantage however not essential.

A little about our business:

ACM (Australian Community Media) is Australia's largest independent publishing company with more than 100 brands reaching 4.1 million` Australians online and 2.4 million* in print each month. (SOURCE: `IPSOS Iris, Feb 2024. *Roy Morgan Single Source, Jan 23 - Dec 23, P14+. Monthly audience.)

At ACM we pride ourselves on keeping our communities strong, informed and connected and we do this in three ways; by connecting readers to trusted content through our independent journalism, connecting advertisers to audiences through insight-led marketing solutions and by partnering with over 200 important programs across the communities we serve.

By implementing new technologies, our newspapers and websites are better than they've ever been. Our team is energetic, creative, collaborative and committed to ensuring we meet the changing needs of our audiences and advertisers. Every day we create and publish compelling content, both online and in print. At ACM we are passionate about delivering smart solutions and exceptional results for our customers.

Responsibilities and tasks include, but are not limited to:

Manage client requirements including innovation, timelines & budget expectations Work with a 'client-first' attitude Proactive in identifying and implementing efficiencies & innovations across the portfolio and wider business Manage WIP and daily workflow both internally and externally Ensure information is communicated in a professional and timely manner internally & externally Have a genuine desire to win new business and grow the ACM customer base

To be successful in the role you will have/be:

Strong Account Manager experience (proven track record) In-depth knowledge of the digital media landscape A hunger and proven experience in new business development Communication - you will not be afraid to start the conversation  Be customer focused, a positive can-do attitude is key to ensure client satisfaction Personable, ensuring strong relationships are formed both internally and externally Ability to work in a fast paced environment Be able to attend sales calls both in person or via Google hangout, as required by management Driver's License

What's in it for you?

Competitive base salary with an attractive sales initiative scheme and car allowance included  Career development and progression opportunities - we believe in the growth of our people A high performance team culture that encourages collaboration and understanding

Our employees also enjoy the following benefits:

Working with an iconic media brand in Canberra with a digital focus Hybrid working Lifestyle discounts - Flare benefits, digital subscriptions, novated leasing and more Competitive Parental Leave Program Financial Study Assistance - We will support you to explore further qualifications and can support work-related tertiary qualifications and courses  Make a Difference - We pride ourselves on making a difference for our audiences, communities and achieving results for our advertising partners

Next Steps

Please press the APPLY button - we can't wait to hear from you


We advocate Diversity and Inclusion

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for 

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email - jobs@austcommunitymedia.com.au

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