Guest Relations, Senior Associate
3 weeks ago
Excellent opportunity working with renowned, prestigious financial institution.
Fast paced corporate guest services environment
Sydney CBD | Land of the Gadigal people
The Opportunity:
- Manage all guest arrivals and lobby hosting for a seamless arrival experience
- Provide assistance and support for Reception and Switchboard teams. Including complaint handling, feedback management, standards & client service delivery.
- Rotate across locations as required and oversee the day-to-day functions
- Co-ordinate same day catering, audio visual and equipment requirements requested by the client.
- Manage MRBS – this includes assisting with booking same day reservations, cancellations and/or amendments to bookings as per the client’s requests
- Support the Guest Relations Executive with providing feedback for Senior Associate and Associate performance reviews and ensuring set objectives are being met by the team
- Management of workspace, ensure operational standards are maintained & improved.
- Assist the Guest Relations Executives with administrative duties or project work as required and recruitment if necessary.
- Provide the necessary leadership support in the absence of the Guest Relations Executive/Manager for Reports/BCP Auditing etc.
- Provide all client feedback to the Guest Relations Executive in a timely manner. Where appropriate, address any client issues or concerns.
About you:
- Charismatic and empathetic individual who embodies the values of the company.
- Approachable, genuine and skilled in fostering positive relationships with stakeholders at all levels.
- Intermediate to Advanced Microsoft Excel, Word, using SharePoint and Microsoft Office Outlook skills
- Dedicated to exceptional customer service and has a customer centric approach to all tasks
- Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
So, what's in it for you?
About us:
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.
Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you #WeAreCBRE
-
Guest Relation Senior Associate
6 days ago
Sydney, New South Wales, Australia CBRE Full timeGuest Relation Senior AssociateJob ID170349Posted04-Jun-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Sydney - New South Wales - AustraliaExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environmentSydney CBD | Land of the Gadigal peopleThe...
-
Guest Relation Senior Associate
2 weeks ago
Sydney, New South Wales, Australia CBRE Full timeGuest Relation Senior AssociateJob ID170349Posted04-Jun-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Sydney - New South Wales - AustraliaExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environmentSydney CBD | Land of the Gadigal peopleThe...
-
Guest Relations, Senior Associate
5 days ago
Sydney, New South Wales, Australia CBRE Full timeExcellent opportunity working with renowned, prestigious financial institution.Fast paced corporate guest services environmentSydney CBD | Land of the Gadigal peopleThe Opportunity:Manage all guest arrivals and lobby hosting for a seamless arrival experienceProvide assistance and support for Reception and Switchboard teams. Including complaint handling,...
-
Guest Relations Officer
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23200940 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24023637 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24076166 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
3 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24043187 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Officer
1 week ago
Sydney, Australia Marriott Hotels Resorts Full time**Job Description**: **Job Number** 23146787 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes...
-
Guest Relations Officer
1 day ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23200940 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and...
-
Guest Relations Manager
7 days ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23112282 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management When you join the Sheraton family, you become a member of its global community....
-
Guest Relations Manager
3 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23030201 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Guest Relations Manager is responsible for recognition and...
-
Guest Relations Officer
6 days ago
Sydney, New South Wales, Australia Marriott Hotels Resorts Full timeJob Description:Job Number Job Category Rooms & Guest Services OperationsLocation Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementOur Guest Relations Officer takes the initiative and delivers a wide range of services to...
-
Guest Relations Officer
6 days ago
Sydney, New South Wales, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementOur Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that...
-
Guest Relations Manager
5 days ago
Sydney, New South Wales, Australia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYGuest Relations Manager is responsible for recognition and engagement of our most valuable Elite members through...
-
Guest Relations
1 week ago
Sydney, Australia Hatch Full time** This role is at CBRE (not for Hatch)** Hatch is supporting CBRE to find a great Guest Relations to join their Administration team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like CBRE. **About the role at CBRE** Excellent opportunity working...
-
Guest Relations Officer
5 days ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24107878 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** - Completing the opening preparation and pack-down...
-
Guest Relations Manager
2 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23006403 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...
-
Guest Relations Manager
6 days ago
Sydney, Australia Hilton Full timeGuest Relations Manager Before you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! Why you'll love working for Hilton! - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton...
-
Guest Relations Manager
5 days ago
Sydney, New South Wales, Australia Hilton Full timeGuest Relations ManagerBefore you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team MembersWhy you'll love working for Hilton Access to the world's best Team Member Travel Program with highly discounted rates Discounts of up to 2550% on products and services in participating Hilton outlets...
-
Guest Relations Manager
6 days ago
Sydney, New South Wales, Australia Hilton Full timeBefore you get started...Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team MembersWhy you'll love working for HiltonAccess to the world's best Team Member Travel Programwithhighlydiscounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training and...
