Account Manager, Enterprise

4 weeks ago

Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The Enterprise Account Manger works with companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes. The blend of sales and technical skills you bring to this role will enable engagement at the C-Suite level, as well as with finance and technical teams. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to your work in supporting our customers build on AWS in new ways, and help them deliver those products to the market.

Key job responsibilities
- Develop and execute against a strategic plan that leads to the creation and maintenance of a robust pipeline of value-based opportunities.
- Analyse metrics and data from your accounts to help evolve your strategy.
- Accelerate customer adoption through education and engagement.
- Work with partners to manage joint engagement opportunities.
- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS

BASIC QUALIFICATIONS

- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Experience identifying, developing, negotiating, and closing large-scale technology deals

PREFERRED QUALIFICATIONS

- 5+ years of building profitable partner ecosystems experience
- Experience developing detailed go to market plans
- Experience communicating results to senior leadership

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

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