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Bell Captain

3 months ago

Sydney, Australia Accor Full time

Company Description

Swissôtel Sydney boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, refurbished heritage-listed ballroom seating up to 400 people, a restaurant and a luxurious new bar located in the heart of the Sydney CBD - Arches on Market Street 

Swissôtel Sydney, part of Accor’s international network, have a vacant position within the Porter and Concierge department as Full Time Bell Captain.  

Job Description

About the role:

• Meeting and greeting all guests  at most courteous and efficient service

• Have a detailed knowledge of what's on in Sydney and its surrounds including transport and movements 

• Promote facilities and venues to generate additional spend towards hotel’s total revenue targets

• Exceptional customer service goes without saying

• Immaculate presentation is a must and monitoring the team is essential

• A problem solver with the capability to turn challenges into opportunities

• Flexibility to work rotation roster including weekend and public holidays

Qualifications

Full NSW Drivers Licence, both Automatic and Manual

Additional Information

About You:

- At least 2 years of  relevant experience 

- Your behavioural qualities include being customer focused, proactive, with a can do attitude, professional, a story teller, collaborative, culturally aware and autonomous 

- You are a confident and accountable Concierge Bell Captain, have an eye for detail, are reliable and have great integrity. 

-Ability to work on rotation roster including weekend and Public Holidays.

-Have full time work right in Australia.