Sales Clerical Assistant

2 weeks ago

Sydney, Australia VISY Full time

Smithfield, NSW

At Visy, we don’t just think outside the box; we build the box—and everything inside it. As a leader in packaging, paper, and recycling solutions, we are dedicated to innovation and sustainability. Join our Fibre division and be part of a team shaping tomorrow’s packaging solutions.

About the Role:

We are looking for a Sales Clerical Assistant to support our NSW Sales team at Smithfield. This role is pivotal in ensuring the smooth operation of our sales processes and maintaining strong relationships with our customers in one of our segments. You’ll handle customer enquiries, quotes & specifications, coordinate product lifecycle management, and assist with administrative tasks to support the greater sales team.

What You’ll Do:

  • Manage product specifications, approvals, and commercialization processes using Visy’s systems.
  • Respond to internal and external customer queries promptly and accurately and work closely with your nominated customers through a structured call cycle.
  • Assist in managing customer accounts, maintaining product listings, addressing outstanding debtors, as well as any other Visy initiatives relevant to your customer base
  • Research new and existing customer opportunities and manage leads in the CRM system.
  • Collaborate with Sales, Operations, Customer Service, and Technical teams to implement product changes.
  • Provide reports and insights to the Sales team as needed.

What You’ll Bring:

  • Strong customer service skills with a keen ability to understand and support customer needs.
  • Excellent communication and multitasking abilities.
  • Proficiency in managing administrative and sales support functions within a fast-paced, high volume transaction environment.
  • Familiarity with CRM systems and a willingness to learn Visy-specific processes.
  • A proactive, approachable problem-solving mindset.

Why Join Visy?

  • Sustainability: Be part of a company making a tangible impact on the environment.
  • Supportive Environment: Work with a team that values collaboration and respect.
  • Career Growth: Enjoy opportunities for training and advancement within a global industry leader.

Ready to make an impact? Apply now to join our dynamic Sales team at Visy Fibre/Board

You will be required to meet Visy’s employment criteria, which includes a criminal history check and pre-employment medical (including drug & alcohol testing).

Visy is an equal opportunity employer committed to creating a diverse and inclusive workplace.

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