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Performance and Reporting Manager

2 months ago

North Sydney, Australia Ventia Full time

The Opportunity

Reporting to the Customer Programs Manager, you will manage performance and reporting to assist our Defence Base Services (DBS) Contract in meeting and exceeding contractual performance obligations.

The successful applicant will work closely with Senior Management to address identified areas for improvement to ensure continuous improvement and sustainability of best practice processes is prioritised.

Benefits

  • Ability to work from our North Sydney or Parramatta office OR both if that works for you
  • WFH flexibility
  • Join a collaborative and supportive team environment
  • Opportunity for future career progression - our internals always come first
  • VenPerks - access to a range of discounts such as private health care, car hire, hotels and retail

Primary responsibilities:

  • Collate supporting data and report on Key Performance Indicator (KPI) performance for contractual services, submitting results to the client monthly
  • Ensure senior management and finance teams are aware of any potential contractual breaches
  • Manage the reporting, investigation and close out of contract breaches
  • Maintain databases, registers, and procedure manuals relevant to performance and reporting functions
  • Develop performance dashboards for senior management showing overview of KPI performance
  • Actively manage close out of open incidents
  • Review and ensure timely delivery of monthly contractual reports, KPI performance reports, statutory declarations and ad hoc reporting for our client
  • Contribute to the development of toolbox talks and other mechanisms to improve the compliance and culture
  • Conduct KPI performance audits to ensure data accuracy
  • Support the Contract Services Manager as required

Could you be our next Performance and Reporting Manager?

  • Attentive to detail
  • Exceptional writing skills
  • Proficient in PowerBi – highly regarded
  • Experience in a similar role – highly regarded
  • High level of competency with MS Office suite - Excel in particular
  • Proven ability to work with people from all levels of the organisation, including senior management
  • Results focused with the ability to identify and prioritise problems and issues, generate solutions and work collaboratively to achieve a successful outcome
  • Demonstrated ability to work autonomously with a high degree of motivation, energy, initiative, and commitment, with the capacity to deal with multiple and often conflicting priorities

About Ventia

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

Diversity

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQIA+, Women, Veterans and spouses and people with disabilities.

How to apply 

If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the 'apply now' button.

Position Reference Number: 159915