Account Executive

Marsh is seeking candidates for the following position based in the Sydney – Barangaroo office:

Account Executive – NSW Commercial Dept/Commercial Employees (CE)

What can you expect?

As an Account Executive you will implement Client First Principles across your portfolio of larger mid-market and smaller SME clients within our Commercial practice, ensuring high quality customer service is always provided and set revenue budgets are consistently attained. In addition to the end-to-end management for a set portfolio of clients, you will effectively collaborate with all team members, provide support to the Commercial Principal and mentor support colleagues including Account Executives. You will also effectively liaise with the onshore and offshore Marsh Administration Teams (MCO) to ensure timely and accurate processing of invoices, coverage profiles, documentation requests and the like. This will be a hybrid office set-up, which require someone to be in the office 3 days in a week.

What is in it for you?

• Interesting and diverse client portfolio.
• Leading training and development program.
• Professional environment where your career path really matters and is supported in our global organisation.
• Rewarding and collaborative team environment.
• Genuine flexible work life balance.
• Beautiful modern offices located at Sydney Barangaroo Office.

We will count on you to:

• Consistently achieve agreed service standards.
• Foster effective long-term relationships with key client decision makers and frequently monitor political, management and other changes to preserve and protect these relationships.
• Effectively acquire a thorough understanding and awareness of clients’ business and insurance needs. 
• Recognise new business opportunities and identify products which benefit the client and meet their needs.
• Effectively navigate both online EDI and Marsh Insurer platforms for quotations, document requests and the like.
• Liaise and negotiate with a range of Underwriters (both Company and Agency markets) to facilitate manual quotations from the Insurance Market.
• Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met
• Implement successful account retention and defence strategies.
• Liaise with the Claims team to ensure that clients’ interests are protected, and claims are settled in a timely manner.
• Maintain an awareness of all large and potentially complicated claim related matters and assist claims colleagues in the negotiation of equitable claim settlements on behalf of clients.
• Possess a thorough understanding of all major classes of General insurance which the Company offers to its clients and keep abreast of all new technical and product developments.
• Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation, and other relevant legislation and keep abreast of all new developments.

What you need to have:

• Tier 1 Insurance Broking Compliance qualification.
• Diploma of Financial Services (Insurance Broking) highly desirable.
• 3+ years’ experience in a similar role.
• Sound knowledge and application of broking principles, insurance products and service. These apply to general insurance products and services.
• Clear and effective communication skills.
• Developed negotiation skills.
• Ability to work autonomously within a multi skilled team.
• Ability to work under pressure, prioritise workload, meet deadlines and good time management skills.
• Client Service – excellent delivery of technical, administrative, and consulting support to internal and external clients.
• Change – awareness of environmental, financial, regulatory, and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities.
• Commercial Acumen - an in-depth understanding of factors impacting on the delivery of services by the Company.
• Planning and Organization – development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time.
• Drive & Self-Motivation - demonstrates a willingness to take on increased responsibilities and displays the ability to act independently

If this sounds like the opportunity you've been waiting for, then we want to hear from you

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.