Lead Return to Work Coordinator

4 weeks ago

Wollongong, Australia Altius Group Full time

GET TO KNOW ALTIUS
  
Altius Group was founded in 2001 with a vision to bring high-quality and compassionate rehabilitation services into the market to improve lives displaced by injury. Since then, we’ve branched out to cover three tiers of services including Workplace Services, People and Employee Services, and Disability Services – still driven by a single goal: to elevate the wellbeing of people, workplaces and communities across Australia.
  
With our team of over 900 healthcare professionals offering a suite of holistic, evidence-based, health advice and therapy services, our mission is to be the Australian market leader in supporting people on their wellbeing journey.
 
About the role 
RTW Coordinator Lead is responsible for developing and fostering positive client relationships to achieve continued consultancy arrangements and / or repeat referrals through annual audits, reviews and consultancy.
Account Management will be central to the success of the role as you develop deep understanding of the client needs and deliver tailored services.

Working form Wollongong or Sydney NSW, as a RTW Coordinator Lead, you will have the opportunity to influence successful outcomes through:

  • Leading a team of Return to Work Coordinators delivering RTW services at a wide range of industries and organisations
  • The safe and sustained return to work of workers
  • Decreased lost time impact to the business
  • Decreased workers compensation insurance premiums on employers
  • Ensuring psychological safety for all team members fostering strong relationships for your team members to thrive in a positive work environment.
  • Providing coaching for team members to develop and support achievement of individual goals.
  • Managing key customers and accounts.

The purpose of the role is to support the organisations workers to return to work, decrease lost time, and decrease insurance premiums through effective RTW Management. The RTW Coordinator Lead is expected to manage larger or more complex clients and cases, with a high level of claims and legislative knowledge, you will:

  • Apply early intervention measures upon receipt of initial notification/referral
  • Coordinate required activities to support worker recovery at work
  • Work closely with employers to identify suitable duties and form a plan to support a graded return to work plan in accordance with medical guidance
  • Preparing, monitoring and reviewing recovery at work plans
  • Liaising with treating parties and other key stakeholders
  • Implement overall RTW Program
  • Attend case conferences to drive claim strategy
  • Identify barriers and develop strategies to facilitate optimal RTW outcomes
  • Contribute to policy and system improvements
  • Manage wage reimbursement processes as required
  • Upkeep of admin billing and reporting tasks
  • Educate employers on legislation compliance requirements

 
The successful candidate will have:

  • Return to Work Coordinator Certification or similar
  • This opportunity is ideal for someone who has experience working as a Rehabilitation Consultant, or similar
  • Minimum 2 years experience in work rehabilitation / return to work
  • Allied Health background is highly desirable
  • Knowledge of workers compensation legislation and regulation highly desirable but not mandatory

 
You will be someone who demonstrates the following attributes:

  • Strategic thinking and ability to problem solve
  • High attention to detail
  • Stakeholder management
  • Familiar and knowledgeable in injury management concepts
  • Knowledgeable with relevant legislation, regulations and guidelines
  • Strong influencing and negotiation skills and good interpersonal effectiveness
  • Organisation, time management and prioritisation skills
  • Able to work independently, manage time and priorities however still able to work as part of a broader team


HOW TO APPLY
If Altius sounds like a place to be you click ‘Apply Now’. or feel free to connect with Natalia via email ndmochowska@altius-group.com.au
 
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.  

Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

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