Domestic Family Violence Case Worker

3 weeks ago

Nowra, Australia MA MISSION AUSTRALIA Full time

  • Full Time | Permanent

  • Salary: $87,138 + Super + Salary packaging

  • Location: Nowra, NSW 2541

  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Join our dynamic team at the Domestic and Family Violence Service, where you’ll make a meaningful impact on the lives of families in the Nowra and Shellharbour South Coast NSW LGA. This is an exciting opportunity to provide vital support to families with children under 18, helping them achieve safety and security. As part of our team, you’ll engage in intensive case management, using a strengths-based approach to prevent and reduce child abuse and neglect. You’ll work closely with parents facing challenges such as domestic violence, mental health issues, and substance misuse, empowering them to develop the skills and strategies needed to keep their children safe.

In this role, you’ll deliver engaging parenting programs, conduct home visits, and connect families with essential services. Collaborate with Mission Australia and Family & Community Services to ensure the highest standards of care, while building strong relationships with families, agencies, and the community. If you’re passionate about making a difference and eager to contribute to a supportive and dedicated team, this is the perfect role for you

Your key responsibilities will be to:

  • Offer focused support to families affected by domestic violence.

  • Assist parents in developing strategies, skills, and resources to enhance the safety and wellbeing of their children at home.

  • Deliver sessional, group-based, and issue-focused parenting programs aimed at building parents' knowledge, skills, and confidence.

  • Offer structured, one-on-one support and skill development to parents through home visiting programs.

  • Help families navigate and access universal and specialist services within the local service system.

  • Collaborate with Mission Australia and The Department of Communities and Justice (DCJ) to adhere to program guidelines and stay informed on relevant legislation to ensure high-quality service delivery.

  • Develop and maintain collaborative relationships with children, families, agency staff, and communities.

  • Fulfill mandatory reporting requirements in accordance with DCJ and Mission Australia policies and procedures.

  • Liaise with co-workers, community partners, and external agencies for consultation, referrals, networking, training, community development, and family advocacy.

  • Create and maintain individualized case management files for all clients, following Mission Australia protocols.

  • Complete various internal and external reports related to clients and the program, including referral forms, safety and risk assessments, family strengths and needs assessments, home visiting and parenting program plans, and childcare records.

  • Attend regular program and site staff meetings.

Requirements for Success

  • Bachelor in the human services industry, or other appropriate qualifications/experience desirable.

  • Significant experience in Domestic Family Violence.

  • Experience in case management and the delivery of living skills and/or parenting programs.

  • Understanding of issues facing vulnerable families and their children.

  • Ability to work effectively in a team and within a multidisciplinary team environment

  • Strong collaborative skills, able to work cooperatively with colleagues and external stakeholders

  • Excellent communication skills, both verbal and written

  • Proficient in making referrals to appropriate services and resources

  • Ability to engage and build rapport with families, even in challenging or resistant situations

  • Non-judgmental approach to working with diverse families and individuals

  • Excellent time management skills

  • Current NSW drivers’ licence.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you have a disability and need support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

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