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Domestic Family Violence Case Worker
2 months ago
We are seeking a dedicated and compassionate Domestic Family Violence Case Worker to join our team at Mission Australia. As a key member of our team, you will play a vital role in providing support and services to families affected by domestic violence.
Key Responsibilities- Provide focused support to families affected by domestic violence, empowering them to develop strategies and skills to enhance the safety and wellbeing of their children.
- Deliver sessional, group-based, and issue-focused parenting programs aimed at building parents' knowledge, skills, and confidence.
- Offer structured, one-on-one support and skill development to parents through home visiting programs.
- Help families navigate and access universal and specialist services within the local service system.
- Collaborate with Mission Australia and The Department of Communities and Justice (DCJ) to adhere to program guidelines and stay informed on relevant legislation to ensure high-quality service delivery.
- Develop and maintain collaborative relationships with children, families, agency staff, and communities.
- Fulfill mandatory reporting requirements in accordance with DCJ and Mission Australia policies and procedures.
- Liaise with co-workers, community partners, and external agencies for consultation, referrals, networking, training, community development, and family advocacy.
- Create and maintain individualized case management files for all clients, following Mission Australia protocols.
- Complete various internal and external reports related to clients and the program, including referral forms, safety and risk assessments, family strengths and needs assessments, home visiting and parenting program plans, and childcare records.
- Attend regular program and site staff meetings.
- Bachelor in the human services industry, or other appropriate qualifications/experience desirable.
- Significant experience in Domestic Family Violence.
- Experience in case management and the delivery of living skills and/or parenting programs.
- Understanding of issues facing vulnerable families and their children.
- Ability to work effectively in a team and within a multidisciplinary team environment.
- Strong collaborative skills, able to work cooperatively with colleagues and external stakeholders.
- Excellent communication skills, both verbal and written.
- Proficient in making referrals to appropriate services and resources.
- Ability to engage and build rapport with families, even in challenging or resistant situations.
- Non-judgmental approach to working with diverse families and individuals.
- Excellent time management skills.
- Current NSW drivers' licence.
Mission Australia is a leading national community service provider that has been making a positive impact on the lives of Australians for over 160 years. We are committed to creating a diverse and inclusive working environment that values and respects the contributions of all employees.
What We Offer- Rewarding work – every day you know you're making a real difference.
- Not-for-profit salary packaging, reducing your tax.
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
