Case Manager

2 weeks ago

Nowra, Australia MA MISSION AUSTRALIA Full time
About the Role

Mission Australia is seeking a highly skilled and dedicated professional to join our Family Preservation team as a Case Manager. In this critical role, you will work closely with families to mitigate the risk of children and youth entering out-of-home care.

Key Responsibilities
  • Exercise sound judgement and apply critical knowledge and skills to minimize the risk of significant harm to clients.
  • Maintain a caseload of families, utilizing a strengths-based approach to support them.
  • Work collaboratively with families and stakeholders to develop plans addressing various risks.
  • Provide targeted support focused on parental vulnerabilities.
  • Deliver one-to-one structured and sustained support and skill development to parents in the home environment.
  • Assist families in accessing universal and specialist services within the local service system.
  • Provide relevant supported referrals and information in an effective and timely manner.
  • Conduct regular reviews with families and relevant parties to celebrate success and review case plans.
  • Work under the general direction of Mission Australia to ensure adherence to program guidelines and up-to-date knowledge of relevant legislation.
  • Collaborate with the Department of Communities and Justice (DCJ) to engage families at risk of significant harm.
  • Create and update individualized case management files for all clients, maintaining accuracy and timeliness as per Mission Australia protocols.
Requirements for Success
  • Bachelor's degree in the human services industry or other relevant qualifications/experience.
  • Significant experience in child protection, restoration, or out-of-home care.
  • Experience in case management and the delivery of living skills and/or parenting programs.
  • Understanding of issues facing vulnerable families and their children.
  • Demonstrated child protection knowledge base.
  • Ability to work effectively in a team and within a multidisciplinary team environment.
  • Strong collaborative skills, able to work cooperatively with colleagues and external stakeholders.
  • Excellent communication skills, both verbal and written.
  • Proficient in making referrals to appropriate services and resources.
  • Ability to engage and build rapport with families, even in challenging or resistant situations.
  • Non-judgmental approach to working with diverse families and individuals.
  • Excellent time management skills.
  • Current NSW driver's license.
What We Offer
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities.
  • Extra leave available, including an additional public holiday, additional annual leave day on your work anniversary, and the opportunity to purchase further annual leave.

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