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Case Manager
2 months ago
Mission Australia is seeking a highly skilled and compassionate Case Manager to join our Family Preservation team. As a key member of our team, you will play a critical role in supporting vulnerable families and children to thrive.
Key Responsibilities- Develop and implement case plans to minimize the risk of significant harm to clients.
- Maintain a caseload of families, using a strengths-based approach to support them.
- Work with families and stakeholders to develop plans addressing various risks.
- Provide support focused on parental vulnerabilities.
- Deliver one-to-one structured and sustained support and skill development to parents in the home environment.
- Assist families in accessing universal and specialist services within the local service system.
- Provide relevant supported referrals and information in an effective and timely manner.
- Conduct regular reviews with families and relevant parties to celebrate success and review case plans.
- Work under the general direction of Mission Australia to ensure adherence to program guidelines and up-to-date knowledge of relevant legislation.
- Work in partnership with DCJ to engage families at risk of significant harm.
- Create and update individualized case management files for all clients, maintaining accuracy and timeliness as per Mission Australia protocols.
- Bachelor in the human services industry, or other appropriate qualifications/experience desirable.
- Significant experience in child protection, restoration or out of home care.
- Experience in case management and the delivery of living skills and/or parenting programs.
- Understanding of issues facing vulnerable families and their children.
- Demonstrated child protection knowledge base.
- Ability to work effectively in a team and within a multidisciplinary team environment.
- Strong collaborative skills, able to work cooperatively with colleagues and external stakeholders.
- Excellent communication skills, both verbal and written.
- Proficient in making referrals to appropriate services and resources.
- Ability to engage and build rapport with families, even in challenging or resistant situations.
- Non-judgmental approach to working with diverse families and individuals.
- Excellent time management skills.
- Current NSW drivers' licence.
Mission Australia is a leading national community service organization that has been making a positive impact in the lives of Australians for over 160 years. We are committed to creating a diverse and inclusive working environment that values and respects the contributions of all employees.
Our CultureWe prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a culture that is innovative, inclusive, and supportive of our employees' growth and development.
Benefits- Rewarding work – every day you know you're making a real difference.
- Not-for-profit salary packaging, reducing your tax.
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
