Program Manager

4 weeks ago

Nowra, Australia Mission Australia Full time

Full Time Permanent role
- Salary: $104,841 to $109,498 + Super + salary packaging
- Location: Ulladulla, Shellharbour, or Nowra
- Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more

about us

and

our purpose


Your Opportunity

Mission Australia has an exciting opportunity for an experienced Program Manager who is passionate about providing expert case practice advice to staff in the management of clients with multiple and complex needs.

You will be responsible for leading, managing and developing teams to deliver high quality and contractually compliant services to our clients in local communities.

This management position will oversee the Family Preservation and Domestic and Family Violence Services across Nowra, Ulladulla, and Shellharbour.

These programs deliver targeted intervention services to families including counselling and family mediation, parenting programs, mental health supports, and case management.

Your key responsibilities will be to:

- Lead and provide guidance to the team in the delivery of the program and contractual requirements to clients.
- Provide supervision and support to the team and address any areas of development.
- Act as an escalation point, on call for the service to ensure issues are resolved quickly.
- Respond to and manage employee grievances and undertake disciplinary action.
- Undertake recruitment and selection of new and replacement staff.
- Develop and maintain relationships with other key internal stakeholders.
- Develop beneficial relationships with the Funding Body, external government agencies and community groups.
- Approve and monitor program expenditure and client brokerage in line with the program budget.
- Complete a range of Budget, WHS and compliance administration duties.
- Ensure the service is meeting compliance, funding agreements and create reports including comprehensive program and client data statistics and reports.

Requirements for Success:

- Demonstrated ability to lead and manage teams in a complex service delivery setting.
- Relevant degree with significant experience in Community Services
- Knowledge of issues facing vulnerable families and their children
- Experience in the field of child protection including the context and complexity of child and family work.
- Demonstrated ability to deliver service outcomes on time and in compliance with funding requirements.
- Demonstrated ability to develop and maintain effective relationships with key stakeholders.
- Previous experience in budget and financial management
- Demonstrated interest in community and social outcomes.
- A Current Driver’s License

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

or visit our

Careers page

for additional contact details.

Find out more about a

career with Mission Australia


Your benefits
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
- AccessPay
)
- Free external, confidential counselling and access to
- chaplaincy support
- Volunteering opportunities
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

As a committed

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