Administration Support Officer

1 month ago

Glebe, Australia Woolcock Institute of Medical Research Full time

Administration Support Officer

An exciting opportunity has arisen for a dynamic professional to become an integral part of the Woolcock Clinic administration team. This opportunity will see you responsible for administrative support to the teams, managing patients’ appointment bookings, reception services, and providing excellent support to our specialist clinicians. 

Benefits

  • Salary packaging options (up to $15,899 tax-free)
  • Up to $2,650 meals and entertainment allowance 
  • Join Australia’s leading respiratory and sleep research organisation
  • Work with our dedicated clinicians and play a crucial role in our patient-centric clinic
  • A supportive and collaborative team environment
  • Opportunities for growth
  • Easily accessible by public transport
  • New clinic and office space in Macquarie Park.

Key Responsibilities

Provide administrative support to allied health specialists / clinicians and staff, including scheduling appointment bookings, managing calendars, handling phone calls and emails in a timely, professional, and friendly manner.

  • Manage patient billing, payments, and updating patient records accurately and efficiently
  • Adhere to healthcare standards and maintain patient confidentiality at all times
  • Liaise with our referral networks, patients, and other staff members ensuring clear and effective communication
  • Address clinician-patient inquiries and problem-solve as required
  • Assist the clinic with general administrative duties and other ad-hoc duties as required. 

Essential criteria

  • Demonstrated experience in providing administrative and/or office support in a medical / healthcare setting
  • Excellent attention to detail and accuracy
  • Excellent organisational and administrative skills
  • Experience working independently and as part of a team.
  • High level of discretion and sensitivity when dealing with confidential information
  • Exceptional customer service skills 
  • Strong verbal and interpersonal skills
  • Flexible ‘can-do’ attitude to work requirements 
  • Efficient, takes initiative and collaborates well with team members
  • High standards of professionalism and ethical standards
  • Computer literate and MS Office proficiency, knowledge of CorePlus and/or willingness to learn practice management software.

Employer questions

Your application will include the following questions:

  • Do you have experience in administration?
  • List the Microsoft Office products you have experience with?
  • Do you have a valid working right to work in Australia? Please mention the type of visa.
  • What's your expected annual base salary?
  • How many years' experience do you have as an Administration Support Officer?

How to apply

If this sounds like something that you would be interested in, please apply by sending your CV and Cover Letter (including responses to the essential criteria and employer questions above) via email to hr@woolcock.org.au.

Please note: The Woolcock Clinic is a private health facility that follows the Public Health (COVID-19 Vaccination of Health Care Workers) Order 2021: Health care workers are required to have received at least two doses of a COVID-19.

Residency requirements: Valid working rights in Australia

About us

The Woolcock Institute of Medical Research is a not-for-profit organisation that strives to improve breathing and sleep health through world-class research, clinical care, and education. Our dedicated multidisciplinary team of specialists at the Woolcock Clinic are at the forefront of their fields, with access to the latest innovations in diagnosis and evidence-based treatments for respiratory and sleep disorders. The Woolcock Clinic also offers a comprehensive range of respiratory tests and sleep studies. 

We are the world's number one respiratory and sleep medical research organisation.

We conduct ground-breaking research that leads to the prevention of diseases, the cure of diseases and the reduction of disease burden on the lives of patients.

We translate ground-breaking discoveries into practice for the benefit of individuals and society.

We aspire to prevent the development of disease, cure where disease is present and remove the burden of disease.

We are a not-for-profit research institute.

Everything we do is founded on integrity, responsibility, stewardship, openness, fairness, accountability.

We are caring, reliable, supportive, open, honest, trustworthy, committed, dedicated, passionate, professional.

Share online

Current PhD Opportunities

  • Developing 3D printed lung models
  • Developing a 3D nasal model for targeted drug delivery testing

  • Administration Support Officer

    1 week ago

    Glebe, Australia Woolcock Institute of Medical Research Full time

    Administration Support OfficerAbout the organizationThe Woolcock Institute of Medical Research is a not-for-profit institute and a globally recognized leader in medical research, clinical diagnosis, and treatment. With a top-notch team and network of researchers, clinicians, and support staff, we are dedicated to enhancing the respiratory and sleep health of...

  • Reception & Administrative Support Officer

    5 days ago

    Glebe, Australia United Workers Union Full time

    RECEPTION & ADMINISTRATIVE SUPPORT OFFICER (GLEBE) UNITED WORKERS’ UNION The United Workers Union is seeking a highly motivated Receptionist & Administrative Support Officer based in Glebe, NSW. ABOUT UNITED WORKERS’ UNION United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in...

  • Reception & Administrative Support Officer

    1 week ago

    Glebe, Australia United Workers Union Full time

    RECEPTION & ADMINISTRATIVE SUPPORT OFFICER (GLEBE)UNITED WORKERS' UNIONThe United Workers Union is seeking a highly motivated Receptionist & Administrative Support Officer based in Glebe, NSW.ABOUT UNITED WORKERS' UNIONUnited Workers' Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and...

  • Administration Support Officer

    2 months ago

    Glebe, Australia Wilmar Sugar Full time

    Sugar Australia has an exciting opportunity for an Administration Support Officer who has some dispatch and logistics experience and organisational skill to join our Glebe depot team reporting to the Depot Manager. Backed by a strong manufacturing and supply chain capability, we aim to deliver everyday excellence to our customers across Australia and...

  • General Administrative Support Officer

    1 week ago

    Glebe, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 (2 roles):- Ongoing Full-Time:- GlebeAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially,...

  • Administration Support Officer

    1 week ago

    Glebe, Australia Wilmar Sugar Full time

    Sugar Australia has an exciting opportunity for an Administration Support Officer who has some dispatch and logistics experience and organisational skill to join our Glebe depot team reporting to the Depot Manager.Backed by a strong manufacturing and supply chain capability, we aim to deliver everyday excellence to our customers across Australia and...

  • Office Administration

    2 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Office Admin Manager this 3 day per week part time tole will assist with the management of the Glebe based office for MSF Australia, along with all associated facilities, safeguarding assets, documents and staff. With a focus on administration tasks overall this role will contribute to the efficient running of the office and administrative...

  • Office Administrator/administration Assistant

    3 weeks ago

    Glebe, Australia UNIFIED Music Group Full time

    **Office Administrator/Administration Assistant - Artist Management** **Part-time, 30.4 hours per week** **Sydney, Australia** Boasting a line-up of artists such as Vance Joy, Ocean Alley, The Rions, Teen Jesus and The Jean Teasers, SAFIA, The Amity Affliction, and more, UNIFIED Music Group is the soundtrack of good people working together to achieve...

  • Office Administrator/administration Assistant

    1 month ago

    Glebe, Australia UNIFIED Music Group Full time

    **Office Administrator/Administration Assistant - Artist Management** **Part-time** **Sydney, Australia** Boasting a line-up of artists such as Vance Joy, Ocean Alley, The Rions, Teen Jesus and The Jean Teasers, SAFIA, The Amity Affliction, and more, UNIFIED Music Group is the soundtrack of good people working together to achieve extraordinary results. We...

  • Office Administrator/administration Assistant

    2 weeks ago

    Glebe, Australia UNIFIED Music Group Full time

    Office Administrator/Administration Assistant - Artist ManagementPart-time, 30.4 hours per weekSydney, AustraliaBoasting a line-up of artists such as Vance Joy, Ocean Alley, The Rions, Teen Jesus and The Jean Teasers, SAFIA, The Amity Affliction, and more, UNIFIED Music Group is the soundtrack of good people working together to achieve extraordinary results....

  • Receptionist/office Administrator

    3 weeks ago

    Glebe, Australia Liberty Industrial Pty Ltd Full time

    Australia’s leading industrial demoliton company is currently seeking a Receptionist/Office Administrator. The role is open for applicants seeking an entry-level position and applicants willing to gain valuable experience. This is a great opportunity for someone motivated with a strong desire to develop their experience and office management skills. The...

  • Receptionist/office Administrator

    1 week ago

    Glebe, Australia Liberty Industrial Pty Ltd Full time

    Australia's leading industrial demoliton company is currently seeking a Receptionist/Office Administrator. The role is open for applicants seeking an entry-level position and applicants willing to gain valuable experience.This is a great opportunity for someone motivated with a strong desire to develop their experience and office management skills. The...

  • Fundraising Administration Officer

    2 months ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Working within the Fundraising team, this immediately available short term contract will provide operational assistance to the Direct Marketing and Donor Acquisition Coordinators to ensure fundraising projects are executed. Additionally, this administrative support role will maintain the Community Fundraising and Workplace Giving programs. Reporting to the...

  • Fundraising Administration Officer

    4 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Working within the Fundraising team, this immediately available short term contract will provide operational assistance to the Direct Marketing and Donor Acquisition Coordinators to ensure fundraising projects are executed. Additionally, this administrative support role will maintain the Community Fundraising and Workplace Giving programs. Reporting to the...

  • Supporter Relations Officer

    3 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Supporter Relations Assistant Manager this phone-based customer service and data entry role is responsible for critical donor facing and administrative tasks to support the MSF fundraising team and assist our current and potential donors. Collectively the Donor Relations team ensures that our valued donors receive the best possible service...

  • Administration Assistant

    2 months ago

    Glebe, Australia Goodstart Early Learning Full time

    **Role**: Administration Assistant **Location**: Glebe **Company**: Goodstart Early Learning **Employment Type**: Full Time working 38 hours per week; This is a fixed term contract until 29 December 2023 Goodstart is Australia’s largest provider of early learning and care. Founded with a vision for all Australia’s children to have the best possible...

  • Administration Assistant/receptionist

    2 months ago

    Glebe, Australia Watermark Services Group Full time

    **Permanent part time opportunity**: - **Workplace flexibility**: - **Easygoing & relaxed work environment**: - **Prime Inner West location, close to buses and the University of Sydney** Are you a university student, graduate or junior administration assistant looking for a part time role in a friendly office environment with a growing team, where you...

  • Administration Assistant

    2 weeks ago

    Glebe, Australia Goodstart Early Learning Full time

    Role: Administration AssistantLocation: GlebeCompany: Goodstart Early LearningEmployment Type: Full Time working 38 hours per week; This is a fixed term contract until 29 December 2023Goodstart is Australia's largest provider of early learning and care. Founded with a vision for all Australia's children to have the best possible start in life, as a...

  • Outbound Supporter Relations Officer

    3 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    MSF Australia is expanding their Supporter Relations team to include an Outbound Donor Support team to be accountable for contacting existing donors to validate or re-activate their pledge details and completing critical administrative tasks to foster ongoing donor engagement. Collectively the Outbound Donor Support team will ensure that our valued donors...

  • Supporter Relations Officer

    3 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    At MSF Australia we are expanding our Supporter Relations department to include an Outbound team! Join our close-knit Supporter Relations department and help to grow a successful team in a job you can make a difference in. As a part of the Outbound team you will enjoy a supportive and inclusive culture that will enable you to achieve personal and...