![Woolcock Institute of Medical Research](https://media.trabajo.org/img/noimg.jpg)
Administration Support Officer
1 week ago
Administration Support Officer
About the organization
The Woolcock Institute of Medical Research is a not-for-profit institute and a globally recognized leader in medical research, clinical diagnosis, and treatment. With a top-notch team and network of researchers, clinicians, and support staff, we are dedicated to enhancing the respiratory and sleep health of all Australians. The Woolcock Institute of Medical Research is acclaimed as the foremost respiratory and sleep research organization worldwide.
What we offer
- Up to $15,899 tax-free salary packaging options
- Up to $2,650 meals and entertainment allowance
- Join Australia's top respiratory and sleep research organization
- Collaborate with our committed clinicians and play a vital role in our patient-focused clinic
- A supportive and teamwork-driven environment
- Growth opportunities
- New modern office in Macquarie Park and conveniently located near Macquarie University precinct and the Macquarie Centre
- Easily reachable by public transport:
- Close to Macquarie University metro station - just a 400m walk away
- Opposite Macquarie Centre bus interchange
About the role
Our Clinic is looking for a full-time dynamic professional to join our Administration team. In this role, you will be responsible for providing administrative support to the teams, managing patient appointment bookings, offering reception services, and delivering outstanding support to our specialist clinicians.
Key responsibilities
- Administer support to allied health specialists/clinicians and staff, including scheduling appointments, managing calendars, handling calls and emails professionally and promptly
- Handle patient billing, payments, and update records accurately
- Adhere to healthcare standards and maintain patient confidentiality
- Communicate effectively with referral networks, patients, and staff members
- Address clinician-patient inquiries and assist in problem-solving
- Support the clinic with general administrative tasks and other duties as needed
Essential criteria
- Demonstrated experience in administrative support in a medical/healthcare setting
- Strong attention to detail and organizational skills
- Experience working independently and as part of a team
- High level of discretion and professionalism in handling confidential information
- Exceptional customer service and interpersonal skills
- Friendly and proactive mindset towards work
- Proficient in MS Office and computer literate, knowledge of practice management software is a plus
Our Vision: Enriching the quality of life for individuals and families affected by sleep, breathing, and lung issues.
Our Aspiration: Sustaining our groundbreaking research impact by translating findings into improved global clinical outcomes.
Our Values: Respect, Excellence, Partnership, Support, and Opportunity.
How to apply
If this role resonates with you, please submit your CV and Cover Letter (including responses to the selection criteria) via Seek. For more information about Woolcock Institute of Medical Research, kindly visit our website.
Working rights
Valid working rights in Australia.
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