Claims Officer
2 months ago
Why Your Role Matters
:The Claims Officer plays a key role in a specialised team responsible for identifying, assessing, quantifying and rectifying employee pay claims. The Claims Officer will work closely with the Claims Manager and one other Claims Officer to support the investigation of pay claims, regularly communicate with claimants and support in the establishment of methodology to quantify claims. A high level of attention to detail and discretion is required in the role.
The role requires demonstrated experience in interpreting enterprise agreements and industrial legislation, coordinating sensitive communication with claimants and following an investigation process.
The role reports to the Manager.
Responsibilities
Monitor claims channels, conduct simple investigations and prioritise and support complex investigations. Support the assessment of claims against UNSW’s obligations under its enterprise agreements, the Fair Work Act and other applicable regulatory instruments. Provide recommendations on next steps in relation to substantiated claims and unsubstantiated claims. Ensure claimants and other appropriate stakeholders are communicated with in a timely manner. Ensure that all associated documentation including any required approvals are in place for substantiated claims. Locate and communicate with terminated employee claimants and ensure receipt of updated payment details. Ensure all claim documentation, including legal decisions, is stored in accordance with record keeping obligations under the relevant legislation and regulations. Work closely with the Claims team and Payroll Compliance team to communicate established methodology and request claim calculation.Skills and Experience
Relevant degree with experience providing advice on employee relations matters including conducting investigations into pay claims or equivalent competence gained through any combination of education, training and experience. Demonstrated consultation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes. Sound analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in the development of robust solutions to problems. Strong written and verbal communication skills, with a high level of attention to detail for deliverables produced. Ability to apply judgement, creativity, and flexibility to generate new and innovative ideas and approaches and to solve complex problems. High level of experience working with a range of computer systems and applications, including Microsoft Word and Excel. Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
Flexible working options. Career development opportunities. 17% Superannuation contributions and additional leave loading payments. Additional 3 days of leave over Christmas period. Discounts and entitlements (retail, education, fitness).For further details on the benefits, please visit
To Apply: If this is of interest to you, please submit your application online: CV, Cover Letter and responses to the Skills and Experience outlined in the position description.
Sponsorship is not available for this role, full Australian working rights are required on application.
Contact: Amy Denney - Talent Acquisition Coordinator
Please apply directly through the , applications sent to the contact above will not be accepted.
Applications close: 11.55pm, 26th September 2024
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
Advertised: 19 Sep 2024 AUS Eastern Standard TimeApplications close: 26 Sep 2024 AUS Eastern Standard Time
-
Motor Claims Administration
5 months ago
Sydney, Australia Advent Claims Australia PL Full timeAdvent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...
-
Claims Officer
5 months ago
Sydney, Australia Ashdown Consulting Full timeSydney CBD Location - $70,000 - $80,000 - Permanent position with opportunity to grow. **Claims Officer I Permanent I Up to $88k Incl. Super** - Sydney CBD Location - $70,000 - $80,000 - Permanent position with opportunity to grow. **About the Company** Our client is a long-standing member in the insurance field in the Australian Market, they operate in...
-
Claims Officer
5 months ago
Sydney, Australia Ashdown Consulting Full timeSydney CBD - 6 Month Contract - $40 per hour + super **Claims Officer | 6 Month Contract | $40 p/h + super** - $40 p/h + super - 6 Month Contract - Sydney CBD - Part of a growing organisation in the next phase of expansion **About the Company** Our client is a long-standing member in the insurance field in the Australian Market, they operate in niche and...
-
Claims Officer
3 months ago
Sydney, Australia University of New South Wales Full time**Job no**: 526906 **Work type**: full time **Location**: Coffs Harbour, NSW, Sydney, NSW **Categories**: Finance, Payroll **Claims Officer** - Employment Type: Full Time (35 hours per week) - Duration: Contract until 31 December 2025 - Remuneration: Level 6 $100,354 - $107,054 (depending on experience) + 17% super + leave loading - Location: Kensington,...
-
Claims Officer
1 month ago
Sydney, New South Wales, Australia UNSW Australia Full timeJob Title: Claims OfficerThe Claims Officer plays a vital role in a specialized team responsible for identifying, assessing, and rectifying employee pay claims. This position requires a high level of attention to detail and discretion.Key Responsibilities:Monitor claims channels and conduct simple investigations.Support the assessment of claims against...
-
Claims Officer
1 month ago
Sydney, New South Wales, Australia Edward Jacobs Full timeAbout Edward JacobsEdward Jacobs is a top insurance company located in Sydney's CBD, offering innovative risk management solutions and a customer-centric focus.About The Role:Manage end-to-end claims, including recovery actions and liability determination.Build strong relationships with internal and external stakeholders.Ensure meticulous maintenance of...
-
Senior Claims Officer
1 month ago
Sydney, New South Wales, Australia Suncorp Group Full timeJob Title: Senior Claims OfficerWe are seeking a highly skilled and experienced Senior Claims Officer to join our team at Suncorp Group. As a Senior Claims Officer, you will play a critical role in managing a diverse portfolio of Injury Liability claims, providing technical expertise to support Claims Officers, and contributing to the development of the...
-
Claims Service Officer
3 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a talented Claims Service Officer to join our team at Tal Services Limited. As a Claims Service Officer, you will be responsible for performing claims administrative tasks in support of our Case Managers.Key ResponsibilitiesPerform claims administrative tasks in support of the Case ManagersParticipate in the development of...
-
Senior Claims Officer
2 weeks ago
Sydney, New South Wales, Australia Suncorp Group Full timeJob SummaryWe are seeking a highly experienced Senior Claims Officer to join our team. As a Senior Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, providing technical claims advice, and mentoring claims officers.Key ResponsibilitiesProactively manage a diverse portfolio of...
-
Senior Claims Officer
1 month ago
Sydney, New South Wales, Australia Suncorp Group Full time{"title": "Senior Claims Officer", "description": "Job SummaryWe are seeking a highly experienced Senior Claims Officer to join our team in Sydney or Brisbane. As a Senior Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, providing technical claims advice, and mentoring claims officers to...
-
Claims Service Officer
2 months ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled Claims Service Officer to join our team at Tal Services Limited. As a Claims Service Officer, you will play a critical role in supporting our Case Managers in the administration of claims.Your primary responsibilities will include performing claims administrative tasks, participating in the development of...
-
Claims Officer
3 months ago
Sydney, Australia QBE Insurance Group Limited Full timeClaims Officer **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - CTP **- **Permanent Full Time**: - **Location: Parramatta & Lismore NSW** **The opportunity** At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team. Supporting people get their lives back on track...
-
Claims Officer
5 months ago
Sydney, Australia Dual Australia Full time**Sydney**: - **Energetic, fun, and collaborative team atmosphere**: - **Great opportunity for progression & development**: - **Make a difference at work and in the community** **About DUAL** - Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers._ Since our business was...
-
Claims Support Officer
5 months ago
Sydney, Australia BizCover Full timeBizCover's mission is to simplify business insurance for small businesses through their innovative, easy-to-use platform. Since its inception over ten years ago, BizCover has disrupted the market and become a dominant player in the industry. As the company continues to grow, they are looking for talented professionals to join their team and help them...
-
Claims Service Officer
4 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled Claims Service Officer to join our team at Tal Services Limited. As a Claims Service Officer, you will play a critical role in supporting our Case Managers in the administration of claims.Key Responsibilities:Perform claims administrative tasks, including receiving initial notifications, checking policy status,...
-
Claims Officer
2 weeks ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Claims Officer Opportunity: Make a Difference Across Australia** Suncorp Group is dedicated to making a positive impact on people and the communities they call home. Our Claims teams play a crucial role in this mission, providing essential support and understanding to customers during their most challenging times and working towards outcomes that restore...
-
Claims Service Officer
1 month ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled Claims Service Officer to join our team at Tal Services Limited. As a Claims Service Officer, you will play a critical role in supporting our Case Managers in the administration of claims.Key Responsibilities:Perform claims administrative tasks, including receiving initial notifications, checking policy status,...
-
Claims Support Officer
4 weeks ago
Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeClaims Support OfficerAt Allianz Australia Services Pty Ltd, we're seeking a highly organized and detail-oriented Claims Support Officer to join our National Liability Claims team. As a key member of our team, you will play a vital role in ensuring claims are managed efficiently and effectively.Key Responsibilities:Provide administrative support to the...
-
Claims Support Officer
4 weeks ago
Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeClaims Support OfficerAt Allianz Australia Services Pty Ltd, we're seeking a highly organized and detail-oriented Claims Support Officer to join our National Liability Claims team. As a key member of our team, you will play a vital role in ensuring claims are managed efficiently and effectively.Key Responsibilities:Provide administrative support to the...
-
Claims Officer
1 month ago
Sydney Inner Suburbs, Australia Suncorp Group Full timeDo you possess strong customer service experience and looking a fast-paced varied role? If so, this exciting 6-month opportunity in our Commercial Property Claims team could be your next career move. Enjoy the benefits of a working in a hybrid way between home and office during non-onboarding training periods! As a Commercial Property Claims Officer, you...
