Complaints Team Lead

SustainRecruit is partnering with a leading superannuation provider to find an experienced Complaints Team Lead.This high-impact role involves leading a team of skilled complaints officers and fostering a supportive environment where they can excel.The ideal candidate will have 3+ years of experience in a similar position within the superannuation space,...

SustainRecruit is partnering with a leading superannuation company to find an experienced Complaints Team Lead. This role offers a fantastic opportunity for a skilled leader to join a dynamic team and drive exceptional service delivery.In this position, you will lead a team of complaints officers, fostering a supportive environment where they can excel and...

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

**Overview** As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards...

**About US** UniSuper is a place for people who want to make a difference in their work and the world. As one of Australia’s leading industry super funds you will join an inclusive team of passionate people focused on creating a great retirement outcome for our members. We are recognised for our performance excellence as we strive to deliver exceptional...

**About US** UniSuper is a place for people who want to make a difference in their work and the world. As one of Australia’s largest super funds you will join an inclusive team of passionate people focused on creating a great retirement outcome for our members. You will be empowered to grow your career and contribute from day one in an organisation that...

Location: Melbourne | CBD Job type: Full time Organisation: Department of Health **Salary**: $134,593 - $180,115 Occupation: Customer Service/Call Centre Reference: VG/1823465 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on...

**Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service**: - **You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience**: - **Initial 3 month contract | CBD location** You will be working for...

OverviewThe Complaints Management Coordination team at Comcare plays a pivotal role in establishing and leading a coordinated complaints management model. The team oversees the implementation of comprehensive complaints management review recommendations, collaborating with diverse business areas to improve complaint processes, resolution, and...

The Australian Federal Government Department has several openings for experienced individuals. **Your new company** A Federal Government Department that helps empower and support Australians all across the country. **Your new role** - Supporting the coordination of complaints received by the NDIA including resolving at point of entry, assessing, recording...

About the Role:SustainRecruit has partnered with a leading superannuation company to recruit an experienced Complaints Team Lead.In this position, you will be responsible for growing, leading, and developing a team of skilled complaints officers. You will foster a supportive environment where they can excel and deliver exceptional service.The ideal candidate...

Team Leader, Incidents & Complaints (Line 1) **See yourself being part of a large, transformational change? This could be the role for you!** **At Iress, we make things happen** We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the...

**Overview of the Team** The Complaints Management Coordination team is tasked with establishing and leading a coordinated complaints management model at Comcare. The team oversees and coordinates the implementation of comprehensive complaints management review recommendations. The team collaborates with diverse business areas to improve the way complaints...

australia melbourne contract au$43.82 - au$55.24 per hour**The opportunity** Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in...

#LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complaints and Disputes Officer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG is a leading provider of insurance products and services for commercial and personal insurance...

About the RoleSustain Recruit is partnering with a leading superannuation provider to find an experienced Complaints Team Lead. In this challenging yet rewarding role, you will lead and develop a team of skilled complaints officers to deliver exceptional customer service.

See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...

australia melbourne contract up to au$55.24 per hour**Opportunity** Great 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable. **Roles** Multiple Complaints Handling...

We are seeking Complaints Resolution Specialists to join our team in Australia.Job OverviewThe successful candidates will be based out of one of our offices across Australia and will have the opportunity to work with a high-profile government department.The initial contract is until December 2024, with extensions possible. A rewarding and lucrative salary is...

About the RoleWe are seeking an experienced complaints team lead to join our client in Sydney or Melbourne. In this role, you will be responsible for growing, leading, and developing a team of skilled complaints officers, fostering a supportive environment where they can excel and deliver exceptional service.Key ResponsibilitiesLead a high-performing...