Complaints Management Coordination Specialist

Complaints Resolution SpecialistThe HiTech Group is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for assessing and monitoring complaints and other regulatory intelligence.Key Responsibilities:Manage and resolve a caseload of complaints reported, including assessing...

Hudson Australia is seeking a Complaints Resolution Specialist to join our team.Estimated Salary: $70,000 - $90,000 per annum.About the RoleWe are looking for an experienced professional to handle second-tier complaints and lawyer enquiries. The successful candidate will be responsible for liaising with relevant parties, reviewing available material, and...

Job Title: Government Complaints Resolution SpecialistWe are seeking a skilled Government Complaints Resolution Specialist to join our team in Australia. The ideal candidate will have experience in assessing and resolving complaints, as well as monitoring regulatory intelligence.About the RoleThis is an excellent opportunity for a motivated individual to...

We are seeking Complaints Resolution Specialists to join our team in Australia.Job OverviewThe successful candidates will be based out of one of our offices across Australia and will have the opportunity to work with a high-profile government department.The initial contract is until December 2024, with extensions possible. A rewarding and lucrative salary is...

Company OverviewThe Department of Justice and Community Safety, Victoria is a leading organization in the field of public interest disclosure scheme. SalaryWe offer an estimated annual salary of AU$100,000 to AU$120,000 depending on your experience and qualifications. Job DescriptionAs a Senior Complaints Officer with the Victorian Inspectorate, you will...

This is a key role in the Complaints team at the Department of Justice and Community Safety, Victoria, where you'll manage a caseload of complaints and public interest disclosures in accordance with the Service Charter, complaint handling framework, and relevant statutory framework.As a Senior Complaints Officer, you will be responsible for assessing a...

AIG is a global leader in commercial and personal insurance solutions, offering a diverse range of products and services. As a Complaints and Disputes Officer, you will play a critical role in helping customers manage risk and achieve their goals.We are seeking an experienced professional to join our team as a Complaints and Disputes Resolution Specialist....

About the RoleWe are seeking an experienced complaints team lead to join our client in Sydney or Melbourne. In this role, you will be responsible for growing, leading, and developing a team of skilled complaints officers, fostering a supportive environment where they can excel and deliver exceptional service.Key ResponsibilitiesLead a high-performing...

About This RoleWe are seeking a skilled Dispute Resolution Specialist to join our ANZ Customer Resolution, Remediation and Assurance Portfolio in Melbourne.As a specialist in complex complaints, you will work closely with our team of experts to investigate and resolve disputes related to responsible lending, credit reporting, and scams.Your expertise will be...

As a Complaints and Disputes Officer with AIG, you will play a vital role in reimagining the way we help customers manage risk. Your expertise in dispute resolution will be crucial in driving high-quality innovation and cost efficiency in all our processes, systems, and operations.You will be responsible for managing complex and diverse complaint types,...

About the Role:SustainRecruit has partnered with a leading superannuation company to recruit an experienced Complaints Team Lead.In this position, you will be responsible for growing, leading, and developing a team of skilled complaints officers. You will foster a supportive environment where they can excel and deliver exceptional service.The ideal candidate...

About the RoleSustain Recruit is partnering with a leading superannuation provider to find an experienced Complaints Team Lead. In this challenging yet rewarding role, you will lead and develop a team of skilled complaints officers to deliver exceptional customer service.

Complaints Officer RoleHiTech Group is seeking a Complaints Officer to assess and monitor complaints and other regulatory intelligence in a high-profile government department.Key responsibilities will include managing and resolving a caseload of complaints, monitoring incoming reports, and escalating high-risk or complex complaints to line managers and...

We are seeking a Transformational Complaints Resolution Strategist to join our team at AIG Australia Limited. As a leading provider of insurance products and services for commercial and personal customers, we are committed to delivering exceptional customer experiences and resolving complaints efficiently.The successful candidate will have strong dispute...

About the RoleWe are partnering with a major Australian bank to source a number of Operational Risk Management positions in the Complaints, Remediation & Events Assurance team.As an Operational Risk Management Specialist, you will play a key role in Line 1 risk management for the Customer Resolution, Remediation, and Assurance portfolio.You will be...

Job SummaryThe Quality Assurance Specialist will be responsible for reviewing and ensuring compliance with regulatory requirements in the complaint resolution process. This role involves quality checking complaints to ensure correct procedures, fair customer outcomes, and alignment with the AMP Complaints letter framework.Main ResponsibilitiesReview and...

About the Role:The Building Coordinator is a key position within Suncorp Group's Claims team, responsible for supporting the quality of repairs and contributing to claim cost control. This role requires a proactive and detail-oriented individual who can provide valuable insights on repairer performance, underwriting, and building issues.Key...

About the Role:The Building Coordinator is responsible for supporting the quality of repairs and contributing to claim cost control through accurate and specific instructions to specialists and identification of rectification works for complex building matters.Key responsibilities include:Providing brilliant service to customersCommunicating clear and...

About the RoleThe Dispute Resolution Manager will be accountable for providing specialist advice to internal and external dispute resolution caseworkers in the Complaints team in relation to complex complaints with a key focus on scams.This role supports caseworkers in investigating, ensuring fair and consistent outcomes, sharing insights and uplifting...

At City Facilities Management, we are seeking a highly skilled Facilities Management Specialist to join our team. As a key member of our operations team, you will be responsible for providing facilities management services and technical advice across Coles state-of-the-art Distribution Centre located in Laverton.The successful candidate will report to the...