ANZ Field Enablement Lead, APJ Commercial Field Enablement

2 months ago

Sydney, Australia Amazon Full time

DESCRIPTION

To meet the growing demand for AWS Services across Australia and New Zealand, our team onboards, develops and supports exceptionally talented field sales teams. Do you have a passion for field enablement? Do you possess strong program management, project execution and communication skills with a track record of delivering value to field teams? Do you love working in a fast paced and dynamic field sales environment? If so, we’d like to speak with you

This is your chance to join our Australia & New Zealand (ANZ) Field Enablement team as a Field Enablement Program Manager. You will own and implement learning, coaching and development programs aligned to the priorities of the WW, APJ and ANZ business with the goal of driving field effectiveness and delivering business impact.

The successful candidate will be an expert in working backwards from stakeholder needs, developing strong relationships with business leaders and working in a cross functional matrix environment

They will possess the ability to take initiative to complete complex tasks and projects quickly and independently, lead with urgency for situations that require quick turnaround, switch gears at a moment's notice, take effective action without knowing the full picture, and use data to measure success and adjust program execution.

Key job responsibilities
- Develop deep understanding of the ANZ business, market and opportunities
- Become a partner to the business in uplifting field capability to achieve defined goals
- Partner with WW and APJ Field Enablement teams to initiate needs discovery, input into program design, seek regular feedback and alignment with field stakeholders and drive enablement programs from inception to outcomes.
- Own and manage ANZ Field Enablement content, portal, and drive communications via email, slack, and calendars.
- Engage local and global peers to stay current on upcoming projects, tools and resources to enhance learning programs and drive continuous improvement.
- Work with subject matter experts developing high-value enablement sessions that improve customer engagement including session descriptions, content, customer stories and upload into learning management and content broadcast systems.
- Organize and manage on-site classroom logistics such as speaker schedules, invites, catering, and attendance and session surveys.
- Define and refresh field enablement reporting including training schedules, training completion status, budget management, as well pipeline and activity impact metrics for onboarding and continuous learning programs.

A day in the life
This role will work closely with the ANZ business, leadership and field, understanding needs, sourcing solutions and contributing to the businesses success

A typical day will see this person meeting with field sellers and leaders, capturing needs, assessing enablement gaps and sourcing value-add solutions. They will partner with local and regional Subject Matter Experts to ensure the field have access to required information, tools and resources.

About the team
Our team support approximately 2100 members of the Commercial field, our vision is to design and deliver considered and connected learning experience that enable the AWS field to execute positive business outcomes for their Customers.

We are a team that collaborates, supports and acts towards shared goals and encourages diverse experiences and perspectives.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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