Client Partner

3 weeks ago


Sydney, Australia Snap Inc. Full time

is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are , a visual messaging app that enhances your relationships with friends, family, and the world; , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .

Sydney operates as a central piece of Snap’s APAC operations, with the largest APAC sales presence and a sizable Engineering presence. Our ANZ community continues to grow and now reaches 8 million monthly active users across ANZ, 70% of whom use the app on a daily basis. Snap’s operation in ANZ serves this highly engaged community through strategic relationships with content publishers, tech and telco companies, alongside a growing and vibrant creator ecosystem. 

We’re looking for a Client Partner to join our Large Customer Sales (LCS) Team and lead our New Business portfolio at Snapchat.

The Large Customer Sales team — a group within Snap’s Advertising Solutions organization — focuses on driving revenue by building and managing strategic partnerships with top-tier brands and agencies to help them expand their digital presence on Snapchat. 

Working from our Sydney office, as a Client Partner you’ll act as a business owner to develop a market or market vertical. By partnering with your local Managing Director, enterprise leadership, cross functional teams and an account management team, you will be responsible for developing a go to market strategy for new business within the LCS portfolio. You will need to have natural leadership abilities, confidence using analytical tools to synthesize insights, and strong client-facing skills, especially the ability to tell a story with data that proves the value of partnering with Snap. You should be deeply curious about new business models and have strong industry expertise, demonstrate comfort with ambiguity and possess expert problem-solving skills to remove barriers and accelerate growth. 

What you'll do:

Working in the newly formed Snap Acquisition Team, own and be accountable for quarterly and annual revenue goals, pipeline management and growth of your key target accounts

Be responsible for educating clients and agencies on best practices to deliver results 

Identify, prioritize, and secure business opportunities from a pre agreed list of target clients across different industry verticals in Australia

Develop metrics to measure the growth and performance of accounts and provide reports as needed

Analyze campaign performance statistics and recommend performance enhancements

Articulate and update clients on Snapchat products and developments

Develop and implement best practices for client interaction, sales, and services

Develop work plans, and create compelling sales propositions utilising internal and external data

Ensure that our clients receive the highest level of sales and operational customer service

Partner with other cross-functional teams on structuring and executing operational and strategic initiatives

Develop strategic insights, highlight opportunities, and provide basic reporting on performance to clients through quarterly business reviews and joint business plans

Knowledge, Skills & Abilities:

Create persuasive sales presentations using market trends and case studies

Responsible for portfolio, management of forecasts within Salesforce

Experience working with performance focused products on digital platforms, e.g. dynamic product ads, CAPI integrations, conversion lift testing is desired

In-depth knowledge of digital measurement frameworks, e.g. 3P tracking & attribution, 1P tracking + incrementality is desired

An ability to position Snap within the video ecosystem and target advertiser brand and performance budgets

Ability to perform well in a highly dynamic, rapidly changing and ambiguous environment 

Excellent communication and presentation skills

Ability to engage and partner with C-Level executives

Proven track record of reaching and exceeding sales goals

A passion for critical thinking and problem solving 

Minimum qualifications:

Bachelor’s degree or equivalent years of experience

6+ years of experience in brand & performance advertising, media sales and/or online advertising 

Experience with onboarding and scaling new business within a portfolio

Experience working on DR/performance media campaigns across web/app and working with product based dynamic ads 

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week).

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-

: Snap Inc. is its own community, so we’ve got your back We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success


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