Assistant Manager – Patient Accounts
1 month ago
Assistant Manager Patient Accounts
Full Time, ongoing position
Hawthorn East corporate services office
$95,000 - $110,000 + superannuation depending on experience
Cabrini offers:
Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits
Hybrid work arrangement, WFH a possibility
Parking onsite $15 per week
Located close to public transport with discounted Myki Commuter fares available
Enjoyable workplace culture in a values driven environment
How you will make an impact
Cabrini’s Finance & Accounting Department works towards achieving our organisational objectives by providing quality financial information to the business as well as strong financial management of Cabrini’s resources. The Assistant Manager (Patient Accounts) will be responsible for the day-to-day operations of the Billing, Debt Collection and the Banking and Receipting portfolio within the Patient Accounts team. This role is integral to ensuring cash flow is maximised through direct and indirect contact with patients, relatives and third-party providers.
Key responsibilities will include:
Leading and developing a highly trained, motivated and efficient team with a strong customer focus
Ensuring the accurate and timely processing of all accounts and their subsequent payment and follow up for Medical Imaging, Patient Portion and Emergency Department
Ensuring the accurate and timely processing of receipting, reconciliation of banking and refunds
Internal and external stakeholder relationship management
Coordinate the setup of new billing avenues via consultation with department heads, finance and other related areas
Manage and provide validation and explanation on departmental targets and results
Advocating a culture of continuous improvement, ensuring systems and processes are automated and modernised
About you
The successful candidate will have at least three (3) years’ experience in hospital accounts department or a similar setting and have extensive leadership skills in managing a team. You will also have the following:
A thorough understanding of and experience overseeing the processing of high-volume patient accounts / accounts receivable environment within a complex, multi-site organisation
Have skills and knowledge in debt management and collection processes
Prior experience in managing compliance and audits
Have a clear understanding of Medicare and Health Fund agreements in relation to billing
Proven computer skills including a high degree of competence with Microsoft Office suite and reporting software
Advanced Microsoft Excel skills and experience
Excellent interpersonal and communication skills with the ability to build successful relationships
To view the full position description, please click here
Enquiries to: Lara Nicholson, Patient Accounts Manager – PH 9508 1222
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested.
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