Relationship Manager

6 days ago

Caloundra, Australia BOQ Full time

About the Role

We have an exciting opportunity for a Relationship Manager to join BOQ’s highly regarded retail team at Caloundra.

  • Fantastic career progression opportunities – are you our next Owner Manager?
  • Competitive remuneration and benefits on offer
  • Work for a team where you can bring your whole self to work
  • Full time opportunity based at our Caloundra branch

Our Relationship Managers are empowered to make a real difference, and at BOQ as a Relationship Manager you have the ownership of an entire region. Think about it as being the CEO of your own business where your mission is to accelerate the penetration of BOQ mortgage services in this territory, while delivering an exceptional customer experience.

Reporting into the Owner Manager, you will enjoy sourcing and building relationships with new referral partners within your local community for Home Lending business as well as meeting lending needs for both new and existing retail and SME customers.

As our Relationship Manager you will have the opportunity to start a brand new portfolio of clients through a holistic customer centric approach to support their home lending and other financial needs which you will achieve through your strong ability to business develop and build strong relationships.

You will enjoy the flexibility this mobile position offers, and be able to work around your client’s needs. In line with BOQ’s values and key to this integral role is taking personal accountability to providing a high level of customer service and keeping all stakeholders informed throughout the process at a level that promotes and drives customer satisfaction and advocacy.

You will have the ability to foster a coaching culture to support referral partners and a branch network to complement your internal drive. You will engage with prospects and customers, establish trust and develop long term relationships. You have the ability to work with all internal functions to build the business partnership required to support an exceptional customer journey. You will be an active member of a high performing team that creates growth (in all its forms), leading progressively and empathetically, in a manner that is high in integrity, fun and makes a difference.

About you

What matters is your experience in growing a business, proven home and business lending experience and being a lender that people want to follow. If you have a track record of excellence and consistent client solution success, the ability to inspire partnerships and customers, passionate about developing your banking career, and you know that you can accomplish the above goals, then we are interested in what you can bring to our organisation.

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

For passionate, community focused and motivated employees, a relationship Manager can also offer an exciting career progression to becoming one of our Owner Managers and owning your own franchised branch

About Us

With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

Our Perks

  • BUPA Corporate Plan
  • Discounted financial products
  • Employee Assistance Program (EAP)

How to Apply

To apply for this role please follow the links or apply via our Careers Page. 

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications. 

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