Store Management

3 weeks ago

Caloundra, Australia glamaCo Full time

**_Store Management - Full Time_**

**_Please note that this is for a new store location_**

Are you looking for a company that can offer you a career pathway?

glamaCo is always looking for like-minded, innovative talent to join our team. If you are truly exceptional at what you do and have a passion for ongoing development, then we would love to hear from you.

**_About the role_**

As store management, you are the team leader and chief motivator for all glamaCo sales assistants at your Store.

The role includes all aspects of team management, including leading the team to achieve business KPIs and individual team member career goals, hiring and on-boarding of new team members, liaising with glamaCo HQ and achieving store objectives through productivity and encouragement of the whole team.

Whilst working alongside your team, you will set the standard as a glamaCo customer advocate, support our awesome customers and offer personalised recommendations and product support so they return as repeat customers and provide positive business reviews.

Working together as a team and assisting in the maintenance and merchandising of in-store inventory across a wide variety of products and promotions, whilst ensuring inventory accountability.

Every step in this role must be in accordance with company policies and glamaCo's high standards.

glamaCo operates 7 days per week, You must be available to work AT LEAST 4 -5 days per week (average of 38 hours) including 1 weekend day whilst working from the same store location. The final roster options will be provided to shortlisted applicants. The roster may include some extended hours during peak trading and promotional periods, as such, you will be paid in accordance with the relevant award provisions.

This role operates in a fast-paced environment and can be physically demanding at times.

**_Benefits_**
- Great culture & work environment
- Generous staff discount
- Education programs
- Further career advancement opportunities
- Base Salary + KPI Incentives

**_About you_**

Above all, glamaCo places a high priority on ownership, any issue must be owned to be resolved. Furthermore, resilience is a key asset, in order to grow there will be challenges, so we need team players who rise to the occasion and don't lose sight of the goals.

Attitude is essential for our hiring decisions We look for motivated, hard-working and adaptable applicants with a ‘can-do' positive attitude. Technology is your friend and essential to supporting the customer experience, “it's not my job” and “I don't know” are not in your vocabulary.

As this role is customer-facing, your presentation and sales skills as well as clear and precise communication are essential. Like all great salespersons, you will need to have a great relatable personality, resilience and most importantly a wow factor when presenting to your customer.

Team members come from a variety of industries, careers and educational backgrounds. It helps if you have had prior experience in customer service and/or high-volume retail and it's an extra bonus if you have prior experience elsewhere in the hair, beauty and health industry. You could even be a current customer of glamaCo.

**_Ideally, you will have:_**
- Strong presentation and proven sales skills,
- Strong customer and supplier relationship focus,
- Strong mathematical skills,
- Strong technology awareness,
- Excellent written and verbal communication skills,
- Computer skills including the use of inventory systems and Google Workspace,
- Ability to learn quickly,
- Ability to adapt to changes quickly,
- Ability to communicate clearly and concisely,
- Ability to work under pressure in a high-paced, physically demanding environment,
- Be a self-motivated, proactive and effective team player,
- Demonstrate exceptional attention to detail and accuracy,
- Great high school, academic or sporting results.

glamaCo will work with the right applicant to provide further education to fill any skill gaps, however, you need to hit the ground running with confidence to lead and motivate your team from day 1, if you don't fit or come close to the criteria outlined, please don't apply.

**_How to apply_**

**_What Happens next?_**

Our process is extensive, but we believe that out of this process the best talents shine through. It's important to note that some of our best team members had no experience, might have left school early or have been in a completely different industry, our careers team is looking for the right attitude to grow.

Applications are reviewed by members of our careers team. If you don't hear from us within 2 weeks, you haven't made the shortlist this time.

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