Centre Manager

5 months ago

Caloundra, Australia AMA Group Non-Drive Full time

Join an industry leader in Collision Repair
- Be part of a national company with 130+ locations
- Lead and manage a team with wider network support

Gemini Caloundra has the friendly feel of a family-run shop, but all the perks of working for a large company: The small team works together closely to achieve a great culture and great results for customers. The site is easy to reach, just off Caloundra Road, and is 10 minutes from white sandy beaches and blue sea.

AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our Team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses. With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year. With AMA Group, you can go anywhere.

**The Opportunity**:
We have an exciting opportunity for a Centre Manager to lead the team at Gemini Caloundra, Little Mountain.

Reporting to the State Area Manager, you will take ownership of this centre by providing leadership and motivation to your team whilst having a significant impact on the day-to-day operational running of the site. This permanent full-time role will provide you with opportunities for growth, stability and security as part of the bigger AMA Group.

**Role responsibilities**:
Production Workshop Management: oversee production management of the workshop to ensure targets are achieved and vehicles are repaired to their pre-accident condition in accordance with AMA and Work Provider quality expectations.
- ** Quality, Quotes, Parts and Vehicle Management**: ensure comprehensive and accurate quotes, QA inspections and vehicles are repaired to their pre-accident condition.
- ** Customer Service and Stakeholder Management**: provide exceptional customer service to all clients and work providers through prompt, professional and friendly interactions.
- ** Profit and Loss, Reporting and Administration**:ensure the site is operating profitability. Prepare and review P&Ls, Budgets, Job costings, KPIs, Management Reports by utilising the tools provided to understand site performance.
- ** Leadership and People Management**:oversee staffing on site and ensure staffing levels and processes are in place. Proactively build and maintain positive work provider relationships.
- ** Work Health and Safety (WHS)**: ensure that the site remains safe by maintaining the WHS management system, all WHS policies and procedures are followed and safety incidences/near misses are immediately reported and actioned.

**Does this sound like you?**
- Highly motivated and driven to exceed targets.
- Proven leadership and people management skills
- Previous experience in a similar Automotive Management role advantageous
- Previous Automotive Trade Certification

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

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