Senior People Services Coordinator

3 weeks ago


Sydney, Australia ING Full time

Australia’s Most Recommended Bank is looking for our next Senior People Services Coordinator. Are you ready to “Do Your Thing” to support one of ING’s most valuable assets – Our People

Reporting directly to our Head of People Services , you will be responsible for the end-to-end onboarding of talent and new hires at ING, including talent mapping and sourcing for critical roles.

This role is key in delivering on strategic plans with our business partners, leveraging data and insights to develop risk based strategies to create simple, efficient solutions for our employees, while ensuring strong governance, monitoring and controls are in place.

What you’ll do

Assist with tasks across the People Services team including Payroll, Talent Acquisition, Wellness Health and Safety and Risk

Support the wider Human Resources team on deliverables and targeted projects

Partner with our Global Team and local senior leaders to understand talent needs and gain visibility of our global internal talent as well as mapping of the local external market

Coordination of the onboarding of new employees to positively impact their onboarding journey, including background screening

Leverage innovative sourcing techniques, tools and strategies to identify and engage candidates, including building talent maps.

Develop and analyze recruitment metrics to drive continuous improvement and inform decision-making.

Measure conversion rates and maintain candidate databases and talent pools

Own and manage end to end onboarding including background screening, QA, Thematic reviews and Key Control Testing

Assist with monitoring and managing of risk objectives relating to the People Services team

What you’ll bring

Hands-on experience in a similar position, including demonstrated sourcing skills

Strong stakeholder management and relationship building

Excellent verbal and written communication skills

Familiarity with HR databases, Applicant Tracking Systems (ATSs) and Candidate Management Systems. Experience using Enboarder would be beneficial

Tertiary qualification in Human Resources or related field

Demonstrated experience in managing priorities and delivering on outcomes

The ability to be a creative problem solver with a positive and flexible attitude

What’s in it for you?

International Career Opportunities

Drop everything and learn with over 16,000 professional and personal development courses to choose from

Wellbeing and Volunteer Days

Discounted ING Health Insurance

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions,



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