Scheduling Coordinator

2 weeks ago


North Ryde, Australia Dementia Australia Full time

You are applying for the position of Scheduling Coordinator with Dementia Australia. Please fill in your details below to submit an application for this position.

This position is located in: North Ryde - Gibson-Denney Centre

Close date: Thu, 5 Dec 2024 at 11:59pm

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.

About the role

Join our dynamic Centre for Dementia Learning (CDL) team. This is a full time, fixed term (for 12 months) position, based in North Ryde, NSW. Reporting directly to the Team Leader, you will be responsible for:

  • Coordinating administrative functions of CDL programs; recording and reporting customer data, venue hire and other logistical aspects to aid delivery of education
  • Managing the scheduling of resources for education and consulting services
  • Maintaining and coordinating learning management and related IT scheduling systems to ensure successful administration of service delivery 
  • Effectively triaging queries and responding to calls regarding learning programs
  • Coordinating facilitator schedules to meet session requirements, including travel and accommodation arrangements
  • Contributing to continuous quality improvement by conducting regular database audits to ensure compliance with RTO standards

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for entertainment benefits.

Leave allowances: In addition to your annual leave allowance, you will receive one day paid birthday leave, paid days off during our end of year closure period (if these days fall within your regular working schedule), up to six weeks parental leave and 17.5% annual leave loading.

Work/life balance: Flexible, hybrid work arrangements (2 days in the office, 3 days from home).

Employee benefits: Access to discounts and savings at over 450 retailers across Australia. Wellbeing programs and access to free and confidential counselling sessions for you and your family plus access to continuous professional development, staff recognition programs and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

  1. Relevant Certificate, Diploma or Degree with minimum relevant experience (12 months); or 3 years or more relevant experience
  2. Minimum of 3 years' experience in an administration role or similar
  3. Experience in education or training sector (desirable)
  4. Collaborates with others to enable the delivery of client/customer focused outcomes
  5. Communicates clearly and openly with different audiences, actively listens and responds with understanding and respect
  6. Thinks and analyses information to understand issues, using logic to problem-solve

Our culture statements

We are aligned in our Purpose

We lead with our Head and Heart

We work together Collaboratively

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the more than 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.

For specific role enquiries, please contact Recruitment@dementia.org.au

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the 'About you' section, will not be considered.



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