Scheduling Coordinator

1 month ago


North Ryde, New South Wales, Australia Dementia Australia Full time

About the Role

This is a full-time, fixed-term (12 months) position, based in North Ryde, NSW, reporting directly to the Team Leader.

The successful candidate will be responsible for:

  • Coordinating administrative functions of Centre for Dementia Learning programs, including recording and reporting customer data, venue hire and other logistical aspects to aid delivery of education
  • Managing the scheduling of resources for education and consulting services
  • Maintaining and coordinating learning management and related IT scheduling systems to ensure successful administration of service delivery
  • Effectively triaging queries and responding to calls regarding learning programs
  • Coordinating facilitator schedules to meet session requirements, including travel and accommodation arrangements
  • Contributing to continuous quality improvement by conducting regular database audits to ensure compliance with RTO standards

Key Selection Criteria

The ideal candidate will possess the following skills and experience:

  1. Relevant Certificate, Diploma or Degree with minimum relevant experience (12 months); or 3 years or more relevant experience
  2. Minimum of 3 years' experience in an administration role or similar
  3. Experience in education or training sector (desirable)
  4. Collaborates with others to enable the delivery of client/customer focused outcomes
  5. Communicates clearly and openly with different audiences, actively listens and responds with understanding and respect
  6. Thinks and analyses information to understand issues, using logic to problem-solve

About Dementia Australia

Dementia Australia is the national peak body and source of trusted information, education and services for the more than 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care.

We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.



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