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Food & Beverage Supervisor

2 months ago

Doncaster, Australia MERCURE Full time
Job Description

Reporting to the Director of Food & Beverage, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service to our guests. You will be assisting the Food & Beverage operations team with the day-to-day operations in both the restaurant and banquets. 

Your duties and responsibilities include but are not limited to:

  • Supervise Food and Beverage outlet operations during Breakfast, Lunch and Dinner meal periods;
  • Create an energetic and engaging environment where team members and guests can connect over great Food & Beverage; 
  • Communicate and delegate tasks to the team;
  • Manage guest queries in a timely and efficient manner;
  • Assist the Director of Food & Beverage with analysing performance, rostering and budgeting;
  • Assist Food and Beverage management with training and development of team members.

This is the role that will fast track your progression on to a Senior Management role in Food and Beverage. 


Qualifications

  • Passion for customer service;
  • Supervisory experience in a similar role;
  • Proven experience in leading and motivating a team;
  • Strong interpersonal skills both with internal and external customers;
  • Demonstrated ability to problem solve and remain calm under pressure;
  • Excellent time management and communication skills;
  • Be available to work across a variety of shifts and 
  • Holds a valid Responsible Service of Alcohol (RSA) in VIC. 


Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

  • Ongoing Career and Professional Development Opportunities
  • A Rewarding Work Environment
  • Global Discounts on Hotel Accommodation & Food and Beverage

Click 'Apply' today to begin your journey with Accor Hotels.