Case Manager

2 weeks ago

Melbourne City Centre, Australia Victoria Police Full time

**About the role**:
The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Counter Terrorism Command. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure that the needs of clients are met, and that the safety of the Victorian community is maintained. As a Case Manager you will be required to regularly liaise with a variety of internal and external stakeholders to ensure work unit service delivery is maintained.
The Case Manager position is based within the CVE Unit, which aims to reduce the risk of individuals becoming or remaining violent extremists and to address the social impacts of violent extremism by undertaking the following key activities:

- Establish a coordinated intervention structure which will best identify, and support individuals deemed at risk of radicalisation to violent extremism,
- Build the resilience of communities to violent extremism,
- Support the diversion of individuals at risk of becoming violent extremists when possible,
- Rehabilitate and reintegrate violent extremists when possible,
- Enhance the capacity of Government and non-Government agencies to support and deliver CVE identification and intervention activities,
- Coordinate intervention strategies on behalf of the unit, with external stakeholders to reduce the risk of radicalisation and violent extremism.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

**Your duties will include**:

- Coordinate the service delivery of tailored intervention plans with a range of internal and external stakeholders,
- Provide a high level of customer service, attending to enquiries from a range of stakeholders,
- Prepare reports of a high standard, including but not limited to progress reports, case notes and briefing notes,
- Undertake the development and delivery of intervention options using appropriate and contemporary research techniques and methodologies,
- Maintain management of work unit portfolios, such as Community Support Group engagement,
- Participate in regular group peer supervision.

**As the successful applicant, you will have**:

- Highly developed oral and written communication skills, with the proven ability to manage and engage with a range of stakeholders,
- The ability to develop proactive intervention plans based on complex needs,
- The ability to work effectively both autonomously and within a dynamic team environment,
- Prior case management experience (required),
- A relevant qualification (desirable),
- Maintain a current Working with Children Check

**Requirements and relevant information**:

- Two (2) x full-time, fixed term positions to 30 June 2025
- This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
- The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
- The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
- Resume

Applications close midnight, 14 April 2024

**About Us**:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

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