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Junior Operations Manager

3 months ago

Banksmeadow, Australia Job2Go Pty Ltd Full time

Position: Junior Operations Manager      

Position Type: Full-Time

Salary: $90,000 to $100,000 plus superannuation per annum

Location: Banksmeadow NSW 2019

Our client is seeking someone with an actual exhaustive warehousing experience, ready for the next level. The site is of a modest size both in terms of sqm and staff but operates 7 days a week, 12 hours per day. Your role would include regular work on the Saturday with another day off during the week in place.

Primary Objectives:

  • Ensure the smooth running of the operations processes
  • Ensure regular KPI reporting both internally and externally, and performance is in line with Service Level Agreement (SLA)
  • Ensure the efficient use of resources to achieve financial objectives
  • Ensure OHS requirements are met
  • Assisting and acting as Second In Charge (2IC) to the WH Manager
  • Manage QHSE & other related requirements (including Pharma / Healthcare related – example WHO GDP) as defined from time to time including internal as well as from the Customers (as required) if applicable.
  • Manage, adhere & act in accordance with the responsibilities and authorities to deal with Pharma-related quality & operational issues within the company and with the Customer (as required) if applicable.

Key Tasks: / Major Responsibilities:

  • Ensuring an adequate level of training and assessing skills/knowledge before assigning tasks to team members (OHS, SOP, Work instruction, Company Policies, etc)
  • Ensuring staff is given equipment and resource to perform their duties, safety and productivity wise 
  • Addressing performance issues promptly and professionally
  • Ensuring employees are working as per their contract and legislation
  • Ensuring ongoing adjustment of resource to workload
  • Organizing daily plan/roster based on workload expectations and customer demands
  • Ensure all resources are utilized efficiently
  • Reporting KPIs daily/weekly/monthly
  • Monitoring performance and profitability along the day through productivity tracking
  • Continuously monitoring the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls.
  • Assessing individual performance for continuous improvement purpose
  • Driving the team by exemplarity
  • In accordance with WH Manager and customer, organizing cycle counts and stock takes periodically, analysing discrepancies and identifying corrective action plans with WH Manager
  • Adhere to and enforce Security rules
  • Undertaking from time to time other warehousing and management tasks as specified by the WH Manager or replacing the WH Manager when on leave in particular regarding relationships with vendors and landlord
  • Ensuring that all products are delivered as per customer or client requirements and on time
  • Ensuring all interaction and communication with customers or clients is professionally driven
  • Ensuring any issue is reported to client in a timely manner (