Account Technology Strategist

6 months ago

Sydney, Australia Microsoft Full time

Overview

The Account Technology Strategist (ATS) is a technical thought leader responsible for the digital and AI transformation of our customers through the adoption of Microsoft technologies. As a core part of the sales team, the ATS is responsible for facilitating interactions between clients and Microsoft, fostering new opportunities, inspiring customers, demand generation, market share growth, digital and AI transformation, and aligning industry/business scenarios with technological solutions. In partnership with the Account Executive, you will set the strategy to drive your customer’s innovation agenda through a deep understanding of their environment and by inspiring them around the possibilities that Microsoft technology can deliver. This particular ATS role has a core focus on Public Safety and Justice across NSW and QLD. With the huge opportunity we have with AI and our core focus on Security, there has never been a more exciting time to join Microsoft and particularly this industry, where the impact of AI is endless.

Qualifications

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:

Experience working with customers to drive digital and AI transformation in a technical consulting or technical sales role. It is preferred that this is with Government customers, but not essential. An understanding of how to build a technical strategy and roadmap, gaining executive buy in and how to orchestrate a team to execute against that. Passion for and a knowledge of a range of technical solutions such as cloud platforms, applications, security and productivity tools. Level 100 across all Microsoft technologies is the target state for this role.

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. We offer a wide range of supportive benefits such as coaching and mentoring programs and up to 12 weeks of paid parental leave. We encourage you to ask about our flexible working options and how we can support your career. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180.

This position requires verification of Australian Citizenship due to citizenship based legal restrictions. Specifically, this position supports federal, state and /or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Responsibilities

Customer and Industry Insights

Synthesises and combines various business and industry insights from their team, global best practices, and proof points from experience/case studies, to identify new opportunities. Oversees technical teams for driving opportunities with the extended team. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth, as they relate to the customer's broader industry and which Microsoft solutions can play a key role.

Trusted Advisor

Provides technical thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally. Leverages this thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instil a security mindset in all aspects of the customer's technology landscape. Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organisation. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.

Technology Strategy Formulation

Leads analysis of overall customer needs, current technology landscape, desired outcomes, and blockers. Determines key stakeholders for driving execution. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition. Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption. Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities.

Technology Sales: Demand Generation and Orchestration

Creates, develops, and drives opportunities by creating demand with our customers. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Creates new opportunities, with TDM customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow. Leads the customer journey into the era of AI and Security by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business.

Differentiated Value Proposition

Acts as the customer's technology advisor in established relationships with line-of-business leaders or senior executives within your accounts, including TDMs and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Partners with leaders and executives to articulate how Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.

Mapping and Account Planning

Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer. Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.

Education and Thought Leadership

Leads customer technology strategy by engaging and influencing technical resources of customer, partner, and Microsoft team. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans. Drives innovations to help customers meet their business goals leveraging the Microsoft platform, and influences customers unlock the strategic value. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Account Technology Strategist

    6 months ago

    Sydney, Australia Microsoft Full time

    **Why Microsoft** Our love for innovation, technology and doing meaningful work, is at the heart of everything we do at Microsoft Australia. It is a shared passion that inspires our team and customers to think bigger. This Account Technology Strategist (ATS) role within our Microsoft Education business is ideally suited to individuals who thrive from...

  • Account Technology Strategist

    6 months ago

    Sydney, Australia Microsoft Full time

    Overview Our love for innovation, technology and doing meaningful work, is at the heart of everything we do at Microsoft Australia. It is a shared passion that inspires our team, our partners and customers to think bigger. Healthcare providers and diagnostics organisations are looking to leverage new technologies to deliver better outcomes for...

  • Account Technology Strategist

    6 months ago

    Sydney, Australia Microsoft Full time

    Overview Why Microsoft Our love for innovation, technology and doing meaningful work, is at the heart of everything we do at Microsoft Australia. It is a shared passion that inspires our team and customers to think bigger.  This Account Technology Strategist (ATS) role within our Microsoft Education business is ideally suited to individuals who...

  • Account Strategist

    1 month ago

    Sydney, New South Wales, Australia Vero Insurance Full time

    Account Strategist Opportunity at Vero InsuranceWe are seeking an experienced Account Strategist to join our team at Vero Insurance. As an Account Strategist, you will be responsible for developing and maintaining relationships with key clients and intermediaries, ensuring the retention and growth of our key accounts.Key Responsibilities:Account management...

  • Clinical Technology Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Talenza Full time

    About TalenzaTalenza is a leading organization in the digital healthcare sector, seeking an experienced Clinical Technology Strategist to drive the development and deployment of cutting-edge clinical applications.We offer a competitive salary package, estimated at $120,000 - $150,000 per annum, depending on experience and qualifications. Job DescriptionThe...

  • Enterprise Account Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Atlassian Full time

    Unlock Your Potential as an Enterprise Account StrategistAt Atlassian, we're committed to unleashing the potential of every team. As an Enterprise Account Strategist, you'll play a critical role in driving business growth and customer satisfaction.About the Role:We're seeking a seasoned sales professional with 8+ years of quota-carrying experience in...

  • Senior Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time

    Company OverviewThe Westpac Group is a leading financial institution with a rich heritage and a strong commitment to innovation. With a history spanning over two centuries, we have established ourselves as a trusted partner for our customers and the wider community.About the RoleWe are seeking an experienced Senior Technology Strategist or Engineering...

  • Technology Procurement Strategist

    1 month ago

    Sydney, New South Wales, Australia Bank of Queensland Full time

    About the RoleWe are seeking a seasoned Technology Procurement Strategist to oversee the entire procurement lifecycle, encompassing planning, sourcing, contract negotiation and management. This role will be responsible for overseeing a portfolio of technology suppliers and contracts within Financial Services, encompassing Managed Services, Cyber...

  • Enterprise Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Arup Full time

    About ArupArup is a global firm with over 75 years of experience in shaping a better world. Our purpose, shared values, and collaborative approach have set us apart, guiding how we deliver exceptional results for our clients.This role offers an exciting opportunity to join our team as an Enterprise Technology Strategist, responsible for professional project...

  • Senior Technology Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    We are seeking a Senior Technology Strategist to lead our digital transformation efforts in the Department of Education.This is a key leadership role that requires strong business acumen and technical expertise. As a senior executive, you will be responsible for overseeing the planning, implementation, and management of our technology infrastructure,...

  • Cloud Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewWe are seeking an experienced Cloud Technology Strategist to join our team. The successful candidate will play a key role in driving the adoption of cloud technologies across various industries.About MicrosoftMicrosoft is a leader in cloud computing, and our mission is to empower every person and organisation on the planet to achieve more. Our team...

  • Chief Technology Platform Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    Role OverviewWe are seeking an exceptional Chief Technology Platform Strategist to join our Enterprise, Financial Management Group Central Technology team.The successful candidate will play a pivotal role in delivering strategic initiatives that align our technology platforms with business needs and regulatory requirements. This position demands strong...

  • Key Account Strategist

    1 month ago

    Sydney, New South Wales, Australia Milwaukee Tool Full time

    At Techtronic Industries (TTI), a global leader in quality consumer and professional products, we are seeking an experienced Key Account Strategist to join our Commercial Sales team in Sydney.About UsWe are a world-class organization with a deep heritage of innovation, superior quality, and outstanding performance. Our brands, including MILWAUKEE, RYOBI,...

  • Chief Technology Risk Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    Cuscal Limited, a leading company in Australia, is seeking a Chief Technology Risk Strategist to join their team. This role offers a unique opportunity to be part of a rapidly growing organization and contribute to the development of technology risk management frameworks.About the Role:The Chief Technology Risk Strategist will be responsible for embedding...

  • Senior Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia TransGrid Full time

    About the RoleWe are seeking an experienced Senior Technology Strategist to join our Technology team at Transgrid. As a key member of the team, you will be responsible for aligning IT initiatives with business strategies to drive organisational success.Key ResponsibilitiesDesign and implement business processes, frameworks, and models that support the...

  • Senior Account Strategist for eDiscovery

    3 weeks ago

    Sydney, New South Wales, Australia Reveal Full time

    About the RoleThe Senior Account Strategist for eDiscovery is a critical position at Reveal, responsible for helping clients maximize their investment in our software platform. This individual will build strong relationships with customers, understand their objectives and challenges, and develop strategies to mitigate risk and drive product adoption.This...

  • Enterprise Account Growth Strategist

    3 weeks ago

    Sydney, New South Wales, Australia DataStax Full time

    Company OverviewDataStax is a leading provider of distributed cloud databases, empowering businesses to unlock the full potential of their data. Our cutting-edge technology enables organizations to store, process, and analyze vast amounts of data with unparalleled speed and scalability.SalaryThe estimated annual salary for this role is $120,000 - $180,000,...

  • Senior Account Strategist for Global Brands

    4 weeks ago

    Sydney, New South Wales, Australia Stopgap Full time

    We are seeking a highly motivated and organized Senior Account Strategist to join our team at Stopgap.About the RoleAs a Senior Account Strategist, you will play a critical part in delivering top-tier creative / promotional campaigns, balancing client needs, timelines, and budgets with ease. You will be responsible for managing client relationships,...

  • Academic Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the Role:We are seeking an Academic Technology Strategist to join our team at Pyramid Global Technologies. This role is a great opportunity for individuals who have experience in Higher Education Institutions/Universities and want to leverage their expertise to drive innovation in academic technology.Key Responsibilities:Digital Transformation: The...

  • Senior Technology Strategist

    4 weeks ago

    North Sydney Council, Australia WNS Global Services Full time

    About the RoleWe are seeking a highly experienced Senior Technology Strategist to join our team at WNS Global Services.Job SummaryThe successful candidate will lead technical initiatives and drive technology-enabled business solutions across various projects.Key ResponsibilitiesDeveloping and implementing technical strategies to meet business...